Top Operations & Support Jobs

Manages site IT infrastructure, support, maintenance, systems development, business continuity, and recovery. Leads IT professionals and support staff, oversees LAN/WAN, telephony, servers, desktops, printers, and barcode scanners, manages outsourced service providers and budgets, and provides project leadership for medium- to large-scale initiatives. Partners with business leaders to identify technology needs and implement reliable, cost-effective solutions.

Leads document control, engineering change management, configuration control, and records governance. Oversees engineering documentation, BOMs, part masters, specifications, drawings, document releases, revisions, archiving, and retrieval. Partners with engineering, manufacturing, quality, materials, and program management teams to implement product changes, improve processes, establish performance metrics, ensure compliance, and support customer programs. Manages, mentors, and develops the document control team while driving operational excellence and product lifecycle support.

Leads global technical and customer support organizations, setting strategy, KPIs, service standards, escalation processes, and knowledge-management governance. Partners with Engineering, Product, Quality, Warranty, and Field Services to resolve issues and improve products and customer outcomes. The role oversees workforce planning, organizational development, regional integration, budgets, technology investments, compliance, and major customer escalations across geographically dispersed teams.

Serve as a communication bridge across shifts in a 24/7 medical manufacturing facility. Drive employee engagement, organize meetings, create internal communications, promote site vision and goals, support change management, assist training and safety initiatives, track engagement metrics, and support continuous improvement and cross-functional collaboration.

Lead U.S. Services operations to enable scalable growth and profitable delivery. Manage workforce planning, SIOP, subcontractor programs, FSM deployment, operational analytics, reporting, budgeting, and continuous improvement to optimize field service execution and customer satisfaction.

Supports and improves manufacturing IT systems, including MES applications used across shop-floor operations. Responsibilities include analyzing business requirements, writing technical specifications, configuring software, testing and debugging applications, creating SQL and SSRS reports, supporting databases, troubleshooting hardware and network issues, and providing end-user support. The role also develops FDA-compliant medical documentation and collaborates with users, developers, and project teams.

The CNC Machinist operates equipment like grinders to produce parts, performs machine setups, and checks for conformance to specifications. Requires attention to detail and 2+ years of CNC experience.