Top Operations & Support Jobs

Lead and operate a global support engineering team to deliver excellent customer experience: manage day-to-day operations, coach and develop staff, drive cross-functional initiatives, handle escalations and on-call duties, and use data to identify and resolve product and process issues.

Provide chief-of-staff-level support to the SVP, Sales APJ by managing calendar and travel, driving communications and presentations, running cross-functional projects, overseeing budgets and events, synthesizing data into dashboards, and acting as a trusted, confidential advisor to improve executive effectiveness and regional sales alignment.

Lead Revenue Operations for Strategic and Enterprise EMEA, driving forecast rigor, pipeline analysis, deal strategy, CRM/process optimization, advanced analytics and financial models, territory design, and cross-functional governance to increase sales productivity and predictability.

Provide advanced technical support for New Relic products: troubleshoot installations, configurations, and data issues; collaborate with engineering to resolve complex problems; advocate customer feedback to product teams; maintain and monitor servers and cloud/container environments; continually advance skills through training.