The Compliance Manager oversees KYC operations, manages a team conducting due diligence, and enhances compliance processes using technology. Responsibilities include regulatory oversight, process improvement, and cross-functional collaboration.

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

You will design and implement payment operations processes, drive efficiency, validate data accuracy, and ensure cross-functional alignment across teams.