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Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Manages Circle Payments Network’s 24/7 payment operations, including shift coverage, live queue performance, escalations, investigations, SLA metrics, quality control, analyst training, SOPs, and process improvements. The role leads operations analysts, handles complex cross-border payment issues, coordinates escalations with Engineering, Product, and partners, and owns operational reporting and documentation.
Top Skills:
Cross-Border PaymentsCrypto RailsDigital AssetsLocal Payment RailsStablecoinsSwift/Mt103
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