Top Operations & Support Jobs

Lead a team in delivering process improvements, monitoring data trends, and collaborating with stakeholders to enhance operational efficiency and business results.

The Principal HR Coordinator manages international payroll, ensuring accurate compensation, compliance, and resolving complex inquiries while supporting HR operations.

Lead Partnership Fraud Strategy to improve mitigation, drive Discover integration, and implement fraud rules. Coordinate across Data Science, Product, Investigations, and Programs to deliver model features, product and pricing strategy, marketing insights, credit risk analytics, and execution of cross-functional initiatives. Manage/coach analysts and oversee multiple projects to enhance CX, profitability, and regulatory responsiveness during a major financial integration.

The Business Manager will lead strategic initiatives, manage product development, oversee marketing efforts, and enhance credit performance while collaborating across various teams at Capital One.

Lead daily fee billing setup, validation, and reconciliation within the settlement platform. Drive process optimization and automation, ensure compliance with contracts and pricing, document audit-ready records, resolve complex billing exceptions, mentor junior staff, and manage projects to deliver process improvements and stakeholder alignment.

Support AML risk activities including risk assessments, audits, regulatory exam coordination, GRC object management, risk reporting, stakeholder engagement, and continuous improvement of Risk Management practices.

As a Manager in Workforce Management, you will lead a team to optimize supply and demand processes for contact center operations, collaborating with various stakeholders and driving process improvements.

Lead a team overseeing configuration, validation, and execution of daily fee billing within the settlement platform. Ensure accurate fee mapping, reconcile outputs to contracts and pricing, drive process improvements and automation, maintain audit-ready documentation and compliance, and mentor junior analysts.

Lead end-to-end design, governance, and optimization of reward, incentive, and rebate calculation workflows. Oversee high-volume transaction validation, mitigate payout leakage, drive automation of manual workflows to scalable, audit-ready processes, produce efficiency metrics, correct data issues, represent the department cross-functionally, and manage a team of associates.

The Risk Manager will establish and manage a policy program, partner with stakeholders, ensure compliance, and analyze policy management data.