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Fintech • Machine Learning • Payments • Software • Financial Services
Lead and develop a team of operational professionals supporting strategic partners. Manage complex client relationships, drive cross-functional process improvements, oversee strategic projects, analyze operational metrics, and deliver training. Client-facing role with approx. 25% travel and requires Spanish-English fluency.
Fintech • Machine Learning • Payments • Software • Financial Services
Lead end-to-end operational projects, drive executive alignment with data-driven presentations, perform advanced operational analysis (capacity and Erlang modeling), manage governance and planning cycles (QBRs, OKRs, ZBB), and enable cross-functional teams via mentorship and process improvements.
Top Skills:
AgileBusiness Process ManagementCapacity ModelingErlang Model GenerationLeanOkrPmpQbrSix SigmaZero-Based Budgeting (Zbb)
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