Top Operations & Support Jobs

Manage design, testing, and oversight of accessibility control programs. Develop and maintain governance frameworks, document and test controls, execute remediation, support audits, and report metrics to stakeholders to reduce risk and improve process efficiency.

Lead and improve the Manage Servicing Communication Channels process to ensure agent readiness for business and regulatory changes. Collaborate cross-functionally, socialize changes with call centers, monitor post-launch performance, report to senior leaders, and apply BPM, Lean and Six Sigma methods to drive continuous improvement and quality controls.

Lead the Construction Monitoring team, manage construction loans, ensure project completion within budget, oversee compliance, and foster team performance.

Provide compassionate support to heirs and representatives after a customer's death by managing account closures, restricting access, coordinating asset distribution, reviewing legal documents, initiating payments, communicating with attorneys/executors, and collaborating with internal teams to ensure compliance and efficient resolution.

As a Principal Associate in Operations, you will manage Servicing OpEx, analyze performance data, and support operational strategies to enhance customer service and efficiency.

The Senior Administrative Assistant supports executives by managing schedules, arranging travel, preparing communications, and facilitating team activities in a fast-paced environment.

The Senior Administrative Assistant supports multiple executives by managing calendars, arranging travel, organizing events, and preparing communications. Flexibility and problem-solving skills are crucial in this fast-paced role.

Provide administrative support to 4-6 executives, manage calendars, coordinate travel, prepare documents, and promote team events.

The role involves providing administrative support to executives, managing calendars, coordinating travel, and facilitating team activities while demonstrating strong communication and problem-solving skills.

The Senior Manager, Control Testing will lead the Card Controls Testing function, develop the controls testing methodology, and collaborate with stakeholders to enhance risk and control processes across the organization.