Top Operations & Support Jobs

The Principal Risk Specialist leads quality assurance and risk management for Small Business Banking, ensuring underwriting practices comply with regulations and identifying process improvements.

Lead the enterprise payments governance and oversight team, managing risk frameworks and enhancing payment processes and compliance within banking operations.

The Manager will oversee payments governance and risk management, designing frameworks for compliance and stability, and collaborating with stakeholders to enhance enterprise payment practices.

Own and improve process documentation and workflows across the Global Payment Network. Author technical and user-friendly content, perform gap analyses, enforce governance and compliance, monitor data trends, and collaborate with stakeholders and Success teams to ensure process effectiveness and user-centric support.

Manage and maintain process documentation for Personal Loans, support internal communications, provide operations oversight across finance, risk, controls, and change management, and support project/change initiatives to improve efficiency and controls.

Support Process Risk Optimization by identifying, assessing, and mitigating process-level risks across Enterprise Services. Conduct risk research, advise stakeholders, draft deliverables, support program delivery, prioritize multiple assessments, and drive process improvements and controls activities while collaborating with cross-functional teams to inform executive decision-making.

The Senior Administrative Assistant will manage calendars, coordinate meetings and events, facilitate travel arrangements, process expenses, and provide general administrative support while ensuring effective communication with clients and team members.

Manage and monitor assigned accounts for out-of-balance items and disputes, research and resolve complex issues, collaborate cross-functionally, enforce process governance and controls, drive process improvements to reduce manual work, and coach/train junior team members on processes and performance targets.

The Principal Associate, Risk Manager manages risk events and issues, facilitating project management, communication, collaboration with key stakeholders, and ensures effective execution of processes to enhance company risk management.

Entry-level Process Manager in a one-year development program implementing Lean/Six Sigma across projects. Responsibilities include identifying and improving business processes, collaborating with agile, data and product teams, applying change management, ensuring regulatory and documentation compliance, and performing QA and monitoring to measurably improve customer outcomes.