Top Operations & Support Jobs

Supports 4–6 executives by managing complex calendars, travel arrangements, expense reports, meetings, events, communications, and administrative projects. Coordinates conference rooms, catering, audiovisual services, supplies, and team activities while maintaining professional relationships across the organization. Requires strong organization, adaptability, problem-solving, writing, proofreading, and communication skills in a fast-paced environment.

Provides onsite technology support for an enterprise workforce, focusing on end-user support, laptop and mobile device troubleshooting, incident and change management, endpoint management, monitoring, escalation, knowledge documentation, and operational automation. The role supports Windows and Mac environments, networking, scripting, infrastructure, business controls, and service improvement while maintaining strong customer service and collaboration.

Leads regional technical payment-acceptance operations across Latin America, the Caribbean, and Mexico. Manages a distributed team, translates global strategy into market plans, diagnoses and remediates acceptance failures, and coordinates cross-functional initiatives with payment ecosystem partners. Establishes monitoring, KPIs, controls, playbooks, and governance while influencing senior stakeholders and developing team capability. Requires fluent Spanish and English, extensive payment operations experience, and approximately 15% travel.

Leads a global 24/7 production support organization for the PULSE network, overseeing operational monitoring, incident response, processor communications, business impact analysis, regulatory notifications, SLA performance, root cause analysis, change management, playbooks, and audit compliance. Manages operational metrics, customer-impact triggers, process improvements, and a team of managers, associates, and contractors while partnering with technology organizations and external processors.

Lead enterprise risk management strategy and execution, develop business requirements, coordinate cross-functional projects and programs, and drive business performance through quantitative and qualitative analysis. Partner with IT, Sales, Operations, Finance, and other teams while managing analysts, mentoring talent, influencing executives, and delivering strategic initiatives in a dynamic financial-services environment.

Supports multiple senior executives through complex calendar management, travel coordination, expense reporting, team event planning, communication, and relationship building. Acts as an executive gatekeeper and team ambassador while solving problems independently in a fast-paced environment. The role requires strong organization, judgment, adaptability, communication, and proficiency with office productivity, collaboration, video conferencing, and AI tools.

Lead process improvement initiatives across debit network operations, identifying automation and AI opportunities to improve efficiency and scalability. Analyze operational data, monitor performance, resolve breakdowns, mitigate risk, document processes, and design solutions through production implementation. Serve as a subject matter expert and guide cross-functional teams involving Product, Technology, Training, and Monitoring. May lead teams or project participants.

Lead HR strategic operations by managing executive governance, supporting multi-year HR strategy, owning organizational health metrics and reporting, preparing executive communications, advancing culture initiatives, and piloting responsible AI and process innovations. The role partners with HR leaders across a matrixed organization to structure ambiguous problems, manage complex initiatives, influence senior stakeholders, and drive enterprise-wide execution.

Lead strategy and analytics for Capital One’s core banking modernization, owning migration progress, risk, readiness, and executive, board, and regulatory reporting. Manage stakeholder relationships across Technology, Risk, Compliance, and Operations; develop business strategies, quantitative and qualitative analyses, financial models, and product insights. Coordinate delivery across multiple projects, build business requirements, influence senior leaders, and potentially manage and develop analysts.

Supports multiple senior executives through complex calendar management, travel coordination, expense reporting, meeting and event planning, information distribution, and team relationship-building. The role requires strong organization, communication, judgment, adaptability, multitasking, and collaboration in a fast-paced environment. Administrative assistants act as executive gatekeepers and proactively resolve issues while coordinating with colleagues and other administrative teams.