Top Operations & Support Jobs

Leads process improvement initiatives, collects and analyzes data, reports findings to senior leadership, resolves process breakdowns, mitigates risks, and improves customer-focused processes. Develops process documentation and flow diagrams, serves as a process subject matter expert, partners with project stakeholders, and may lead teams. Requires at least three years of process management experience, with compliance, risk, and process-improvement certifications preferred.

Provides onsite technology support for enterprise users across Windows PCs, Macs, and mobile devices. Monitors systems and alerts, manages incidents and operational processes, documents troubleshooting procedures, supports endpoint management and business controls, and assists with scripting and automation. The role focuses on resolving technical issues, improving user experience, restoring services quickly, and driving operational efficiency through effective communication and collaboration.

Provides high-level administrative support to multiple executives by managing complex calendars, coordinating meetings and events, arranging travel, preparing expense reports, drafting business communications, and handling general office duties. The role requires strong organization, adaptability, communication, problem-solving, confidentiality, and proficiency with office productivity and video conferencing tools in a fast-paced environment.

Leads a multi-team auto refinance operation, overseeing customer escalations, fraud operations, specialty operations, coaching, training, vendors, and customer experience. Manages three people leaders and approximately 40 associates while coordinating with external call center and funding agents. Develops operational strategy, process improvements, reporting, escalation frameworks, training programs, and associate development initiatives. Uses data and cross-functional partnerships to resolve customer and process issues, maintain fraud controls, improve performance, and support business decisions.

Supports multiple senior executives through complex calendar management, travel coordination, expense reporting, team events, communications, and information sharing. Acts as an executive gatekeeper and team ambassador, adapts to shifting priorities, solves problems independently, and collaborates with administrative assistants and other teams. The role requires strong organization, judgment, attention to detail, written and verbal communication, and proficiency with Microsoft Office or Google Workspace.

Supports multiple executives by managing complex calendars, coordinating meetings and travel, preparing expense reports and business communications, organizing team events, arranging conference services, and handling general administrative duties. The role requires strong organization, flexibility, problem-solving, communication, proofreading, and relationship-building skills in a fast-paced environment.

Provide remote and in-person technical support for Windows and Mac laptops, mobile devices, passwords, software, and hardware. Resolve tickets, calls, and chats using remote access tools and ServiceNow, escalating issues when needed. Support first-call resolution and assist with onboarding and training new technical support agents.

Provide remote technical support for Windows and Mac laptops, mobile devices, password resets, and other hardware or software issues. Resolve tickets, calls, chats, and in-person requests using remote access tools and ServiceNow, escalating issues when necessary. Support first-call resolution and assist with onboarding and training new agents.

Supports 4–6 executives by managing complex calendars, travel arrangements, expense reports, meetings, events, communications, and administrative projects. Coordinates conference rooms, catering, audiovisual services, supplies, and team activities while maintaining professional relationships across the organization. Requires strong organization, adaptability, problem-solving, writing, proofreading, and communication skills in a fast-paced environment.

Provides onsite technology support for an enterprise workforce, focusing on end-user support, laptop and mobile device troubleshooting, incident and change management, endpoint management, monitoring, escalation, knowledge documentation, and operational automation. The role supports Windows and Mac environments, networking, scripting, infrastructure, business controls, and service improvement while maintaining strong customer service and collaboration.