Top Operations & Support Jobs

Lead third-party risk advisory and challenge activities across business areas, providing governance, oversight, data analysis, and remediation guidance. Partner with first-line teams and risk partners to identify trends, validate controls, support audits/exams, and drive risk management improvements while managing a team and stakeholder relationships.

Provide high-quality, bilingual (Spanish) customer service from home: resolve escalations, investigate customer concerns, coach other associates, identify trends, and ensure compliance while meeting service standards.

Provide high-quality customer service for escalations and complex issues, investigate concerns, own resolutions within compliance, coach peers, identify process improvements, and maintain strong attendance and communication while working from a secure home office.

Provide high-level administrative support to multiple executives: manage complex calendars, arrange meetings and travel, prepare expense reports and professional communications, coordinate events and office logistics, and handle general administrative tasks to enable efficient team operations.

Provide escalated customer service for premium retail customers remotely: resolve complex complaints, de-escalate situations, investigate concerns, report trends, implement process improvements, and mentor other associates. Must comply with regulatory requirements and deliver empathetic, high-quality service.

Manage an operations sub-function in a hybrid call-center environment, lead supervisors and professionals, monitor performance metrics, conduct audits, drive process improvements, collaborate with HR and partners, handle staffing and coaching, and rotate across related operations sub-functions (collections, fraud, servicing, vendor management).

Lead the Construction Monitoring team, manage construction loans, ensure project completion within budget, oversee compliance, and foster team performance.

Manage incident monitoring and response for Enterprise Payments, own and document incident processes, analyze and present complex reporting, coordinate with stakeholders and technology teams, support global 24/7 operations, and drive process improvements and quality controls.

Provide high-level administrative support to an executive and their team, including calendar management, meeting and event coordination, travel booking, expense reporting, call handling, mentoring other admins, and managing multiple projects with discretion and problem-solving.

Provide high-level administrative support to 4–6 executives: manage complex calendars, coordinate travel and expense reports, arrange meetings/events, prepare business communications, handle general office tasks, and serve as team ambassador to foster an efficient, organized work environment.