Top Operations & Support Jobs

Responsible for managing provisioning issues in Network Engineering, coordinating circuit orders, and maintaining project status with moderate guidance.

Designs and supports Software Defined Network (SDN) products, trains teams, troubleshoots issues, and manages customer service implementations.

The Senior Workday Payroll Configuration Analyst leads projects, ensures operational efficiency, and acts as a subject matter expert for payroll systems and technology. They manage relationship with stakeholders, evaluate technical solutions, and provide training while identifying automation opportunities.

Seeking a Critical Infrastructure Engineer to manage and maintain critical facility systems, including UPS, generators, chillers, and HVAC. Responsibilities include developing SOPs, managing vendors, and providing 24/7 support.

This role involves managing complex business systems, conducting root cause analyses, providing operational support, and leading incident responses while mentoring team members.

The role involves managing order processing, resolving customer issues, collaborating with teams, training new staff, and ensuring efficient operations.

The Analyst will manage system support functions, troubleshoot server issues, maintain server environments and provide user training and consultation.

Analyze and resolve billing-related issues, provide operational support for digital platforms, and coordinate change requests while ensuring customer satisfaction and minimizing impact.

Oversees planning and designing of broadband communication systems, manages projects, ensures adherence to specifications, and collaborates with stakeholders and vendors.

The Analyst will lead incident management, perform root-cause investigations, provide operational support for billing platforms, and mentor peers while adhering to operational protocols and SLAs.