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Top Operations & Support Jobs
Digital Media • Information Technology • News + Entertainment
Provide entry-level, customer-facing IT support by resolving service desk tickets, troubleshooting hardware and software issues, performing device setups and deployments, documenting incidents, supporting onboarding and basic user training, and visiting nearby retail locations for hands-on assistance.
Top Skills:
Active DirectoryBasic NetworkingJira Service DeskMicrosoft 365ServicenowWindows
Digital Media • Information Technology • News + Entertainment
Operate and monitor broadcast systems during live events, troubleshoot technical issues in real time, and coordinate with production teams. Monitor and adjust audio/video levels, maintain accurate event logs, and work rotating shifts as part of a 24/7 master control team.
Top Skills:
Audio ConsolesBroadcast Automation SystemsVideo Servers
Digital Media • Information Technology • News + Entertainment
Provide entry-level, customer-facing IT support by resolving service desk tickets, troubleshooting hardware/software issues, performing device setup and maintenance, supporting deployments and updates, documenting resolutions, assisting onboarding and training, and traveling to nearby retail locations as needed under senior staff guidance.
Top Skills:
Active DirectoryJira Service DeskMicrosoft 365ServicenowWindows
Digital Media • Information Technology • News + Entertainment
Lead and manage high-impact production incidents end-to-end, coordinate across engineering/infrastructure/application teams, communicate to senior stakeholders, conduct post-incident reviews, recommend preventive measures, improve incident management processes, and provide technical leadership for operational stability and project integration.
Top Skills:
APIsAutomationCloud TechnologiesDistributed SystemsInstrumentationModern It InfrastructureSaas Platforms
Digital Media • Information Technology • News + Entertainment
Prepare, package, test, and deploy applications across Windows and macOS using enterprise management tools (SCCM, Intune, Jamf). Create silent installers, perform compatibility testing, troubleshoot installation failures, manage application lifecycle (upgrades/patches/versioning), and maintain packaging documentation and standards while collaborating with IT/security teams.
Top Skills:
BashDmgExeIntuneJAMFmacOSMicrosoft Endpoint Configuration ManagerMsiMsixPkgPowershellSccmWindowsZsh
Digital Media • Information Technology • News + Entertainment
The Manager, Program Implementation oversees operational excellence by managing performance, enhancements, and issue resolution for employee platforms, improving employee experience and efficiency through standardization and automation.
Top Skills:
Ai TechnologyApi ManagementAutomationProject Management
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