Top Operations & Support Jobs

Provide front-line customer service and administrative support in a specialty pharmacy: greet customers, look up orders, operate POS, resolve basic billing issues, manage supplies, coordinate couriers and shipping, and support compliance tasks like temperature monitoring and shipping verification.

Provide Level 2 desktop support for hardware and software on desktops, laptops and tablets both remotely and at walk-up locations. Troubleshoot Windows and Office applications, networking issues (TCP/IP, LAN/WAN), use remote assistance and ticketing tools, investigate non-standard problems, prioritize workload, and leverage enterprise AI tools to streamline support workflows.

Manage production, printing, and mailing of Stop Loss documents; operate Greensboro mailroom and shipments; support print production and proposal binder assembly; train as backup to production staff; coordinate with Stop Loss group and Production Manager to ensure timely distribution and workflow tracking.

Answer inbound calls from healthcare providers to resolve benefit, billing, authorization, and eligibility issues. Navigate complex computer systems to resolve issues on first call, document provider interactions, identify trends, and build positive provider relationships while complying with company policies.

Answer inbound calls from healthcare providers to resolve benefit, billing, authorization, and eligibility issues. Navigate complex systems to resolve on first call, document issues, build provider relationships, and follow company policies and procedures.

Answer inbound calls from healthcare providers to resolve eligibility, billing, authorizations and benefit questions. Navigate complex computer systems to identify issue status, document provider interactions, track trends, and deliver compassionate, first-call resolutions while following company policies and possible reassignment directives.

Handle inbound calls from healthcare providers to resolve benefits, billing, authorizations, and eligibility issues. Navigate complex computer systems, document provider issues, and build positive provider relationships while meeting company policies.

Provide bilingual (English/Dine') inbound customer service for Medicaid members: handle 50–70 calls/day, resolve benefits/eligibility/claims, assist enrollment and provider connections, and guide customers to digital tools. Must navigate multiple systems and support members across Medicaid markets.

Provide systems administration and day-2 operational support for VMware-based distributed compute environments running Windows. Manage hypervisor and VMware suite (ESXi, vCenter, VCF, vROps, vRLI), perform incident response and war-room support, drive root-cause analysis and permanent fixes, coordinate hardware/vendor restorations, use AI tools for anomaly detection and remediation, and support migrations and disaster recovery (HCX, SRM).

Provide depot-based hardware support for EMS laptops: pick up, repair, image and update devices; maintain standardized Windows images and group policies; manage inventory and repair history in Vector Solutions; support ESO/Handtevy/PC Gateway issues; develop scripts and assist Fire Department tech needs.