Top Operations & Support Jobs

The Senior Director will define and drive Braze's global strategy for the Snowflake partnership, collaborating cross-functionally to ensure alignment and achieve measurable business results.

The IT Associate provides technical support, troubleshoots hardware/software issues, supports AV equipment, manages asset inventory, and assists with onboarding.

The Senior Incident Manager at Braze manages major incidents and processes, coordinates with engineering and support teams, leads resolution efforts, and oversees incident-related training while improving tools and processes in a technology-driven environment.

As a Senior Incident Manager, you will lead major incident management and program processes while ensuring scalability, observability, and process improvement across engineering teams at Braze.

Drive tactical execution of cross-functional projects focusing on operational excellence and integration of new technologies. Lead automation efforts, manage strategic programs, and share data-driven insights to guide decision-making.

The Director of Business Operations will lead business process transformation, functional integration, and commercial activation to optimize operational efficiency and support market expansion.

The Procurement Operations Analyst will manage procurement processes, including Purchase Orders, vendor onboarding, and collaboration with internal teams to improve operations.

The AV Associate will manage audiovisual equipment setup, operation, and maintenance, providing technical assistance for meetings and events while collaborating with stakeholders and supporting AV infrastructure.

Lead the global strategy and performance of Braze's delivery ecosystem. Oversee partner account management and success, drive partner enablement, ensure exceptional delivery outcomes, and improve customer satisfaction and retention. Collaborate with cross-functional teams to develop strategies, metrics, and frameworks for partner-led services.

Lead the global strategy and performance of Braze's delivery ecosystem, focusing on partner management and customer satisfaction. Oversee programs that empower partners and ensure consistent quality in service delivery while collaborating across departments to enhance outcomes.