Top Operations & Support Jobs

Provide first-line support for aircraft MRO system users: log and track issues, maintain system data accuracy, assist with parts traceability, support testing and migration to Siemens Opcenter, update user documentation, coordinate with maintenance/supply/quality teams, and escalate complex problems to senior staff.

Design, manage, and maintain business process architecture and improvement initiatives. Use process methodologies and tools to capture, analyze, and integrate process and data designs. Partner with managers, SMEs, vendors, and IT to define system requirements, integrate ERP/logistics/supplier data, and perform transactional data analysis for procured part forecasting and demand.

Provide first‑line IT support via phone, email and ticketing tools: triage hardware/software issues, perform account/password resets, document incidents, escalate as needed, contribute to knowledge base and collaborate with resolver teams to improve service.

Provide first-line IT support via phone, email and ticketing: triage hardware/software issues, perform password resets, document tickets, escalate complex problems, contribute knowledge-base articles, and collaborate with resolver teams to maintain customer satisfaction.

Support the VP Middle East & North Africa by coordinating cross-functional stakeholders, managing government and industry relationships, executing regional strategies, identifying business opportunities, maintaining market intelligence, and owning strategic documentation and program implementation across the Middle East and Africa.

Manage personnel security for classified DoD space programs: maintain security records and logs; process clearances, PARs, VARs; use DISS/JADE for risk assessments; support indoctrinations, briefings, self-inspections, and SAP/SCI facility procedures. Ensure compliance with DoD/ICD policies and coordinate with government representatives.

Lead cost estimating for government projects, analyze proposals, develop cost estimates, ensure regulatory compliance, and present to executives.

Provide system administration and support for mission-critical platforms on a shift schedule. Monitor and troubleshoot system performance, maintain documentation, implement configuration changes, interface with customers during operations, and apply security and infrastructure best practices. Work may include virtualization, VDI, and cloud or on-prem environments under tight deadlines.

Maintain, configure, and secure enterprise and air-gapped systems onsite. Provide Tier II support, install and patch servers and desktops, manage virtual machines, administer Red Hat Linux, monitor systems, document procedures, escalate issues, and ensure compliance with DoD security standards and organizational policies.

Manage and maintain servers, networks, and IT infrastructure for the P-8A program. Monitor performance, troubleshoot hardware/software issues, perform patching and system hardening, manage user accounts and access controls, document configurations, and assist in designing new solutions to keep ADF mission systems operational.