Top Operations & Support Jobs

Provide Level 1/2 support for macOS, Windows, and Linux systems; manage incidents in ServiceNow; handle IT asset lifecycle; maintain meeting room AV; support events and town halls; create knowledge-base content and drive process improvements.

Provide account maintenance and quality-assurance support for financial and tax information via phone, chat, and email. Manage a case queue, resolve escalations, partner with Sales, Onboarding, Billing, Payments, and Finance, and identify process improvements while ensuring accuracy and timely decisions during onboarding and account changes.

The Associate Shipping Representative is responsible for packaging payroll deliveries, ensuring quality control, monitoring schedules, and interacting with shipping vendors while maintaining shipment records and client specifications.

The Director of Globalization at Toast will lead efforts to enhance localization processes, manage teams, define internal tooling requirements, and implement AI-driven translation workflows for global expansion.

The Director of Globalization will lead the strategy and execution of Toast's multilingual expansion, enhancing automation and operational efficiency in localization processes.

Lead end-to-end operational delivery for Toast Embedded Finance (banking, lending, payments, collections, leasing, spend). Own SLA and quality performance, build dashboards and capacity models, and partner with Product/R&D to remove manual work. Drive an AI transformation to implement LLM-based agentic workflows and automation, upskill teams, manage 30+ managers, and provide executive-level strategy to turn Operations into a growth engine.

The GTM Engineer will manage Clay implementation, develop prospecting systems, enhance account data, and facilitate effective sales outreach for pipeline generation.

The Territory Analyst will manage territory design, conduct TAM analysis, collaborate with sales leadership, and help with headcount planning, ensuring operational success for the territory.