Top Operations & Support Jobs

Administer classified Linux and Windows environments, including storage, networking, firewalls, Active Directory, Group Policy, virtualization, monitoring, automation, maintenance, patching, and troubleshooting. Develop SOPs, support production and development systems, follow DoD security guidelines, and provide after-hours maintenance support. The role requires an active Top Secret/SCI with polygraph clearance and on-site work in Arlington, Virginia.

Administer and maintain Linux and Windows systems across physical and virtualized environments supporting classified defense research. Responsibilities include managing storage, networks, firewalls, Active Directory, Group Policy, monitoring, automation, patching, troubleshooting, SOPs, and production and development environments. The role requires active Top Secret/SCI with polygraph clearance, on-site work in Woburn, Massachusetts, and occasional after-hours maintenance support.

Provides first-line IT support for local, remote, and mobile employees across Windows, macOS, and Linux. Responsibilities include troubleshooting hardware and software, configuring devices, managing system images, administering Active Directory and Linux accounts, maintaining technology inventory, documenting solutions, supporting ITSM systems, assisting onboarding and offboarding, and contributing to infrastructure, server, and network support. Occasional off-hours or on-call support may be required.

Provide on-site systems and desktop support for Windows and Linux environments, maintain virtualization and storage, run vulnerability/compliance scans and patching, manage Active Directory and network services, automate processes with PowerShell, produce SOPs/documentation, support production/dev labs, and follow DoD security guidelines while supporting customers and ticketing requests.