Top Operations & Support Jobs

The Workplace & Real Estate Operations Lead at Klaviyo will oversee workplace operations and manage budgets, vendor relationships, and lease management for global offices while improving operational processes and supporting employee experiences.

The Senior Language Manager will oversee Klaviyo's language and localisation strategy for Germany, ensuring quality across all customer touchpoints, managing linguistic standards, and collaborating with cross-functional teams.

The Director, Corporate IT will lead Klaviyo's internal technology strategy, ensuring the corporate tech stack's health, security, and collaboration effectiveness. Responsibilities include roadmap development, team leadership, and partnership with business leaders to enhance employee experience and operational efficiency.

The Head of Business Operations leads Klaviyo's strategy and execution, optimizing operational efficiency and ensuring cross-functional alignment during growth phases, with a strong focus on AI integration and culture development.

Lead and develop a team of Compliance Specialists to execute global messaging compliance across email, SMS, WhatsApp, and RCS. Oversee day-to-day enforcement, SLA adherence, quality assurance, escalations, SOPs, and vendor/BPO coordination. Drive AI-centered automation, operational improvements, and cross-functional enablement with analysts and partners.

Lead and develop a team of Compliance Specialists to execute global messaging compliance (email, SMS, WhatsApp, RCS). Oversee day-to-day enforcement, SLA adherence, quality assurance, escalation management, SOP improvements, and operationalize AI/BPO workflows while partnering cross-functionally to scale processes and reporting.

Lead partner operations at Klaviyo, manage performance metrics, collaborate cross-functionally, ensure operational excellence, and mentor junior members within a high-growth B2B SaaS environment.