Provide empathetic customer support to members through phone and email, assisting with onboarding, account setup, questions, and personalized financial guidance. Document interactions accurately, handle high-volume inbound calls, collaborate with teammates, and work scheduled shifts between 6 a.m. and 8 p.m. The role is fully remote, with optional office work in Tempe, Arizona, and offers career progression opportunities.

Provides empathetic customer support to members through phone and email, assisting with onboarding, account setup, questions, and financial solution guidance. The role requires documenting interactions, handling high-volume inbound calls, collaborating with teammates, and maintaining strong communication. It is fully remote with optional office access in Tempe, Arizona, and offers career progression opportunities.