Top Operations & Support Jobs

Supports Revenue Operations through Salesforce data hygiene, secondary research, sales process tracking, pipeline and forecasting inputs, ad hoc analysis, process documentation, and reporting. Collaborates with senior analysts and sales tool teams on CRM administration, territory routing, and data integrity while developing expertise in sales technology and revenue operations.

Manage client engagement, reporting, and operational performance for financial services clients. Oversee delivery metrics, service quality, and standard operating procedures; mentor analysts; provide client training and issue resolution; collaborate with sales/support to expand service offerings and gather product feedback.

Provide first-line IT support for 700+ employees: triage help desk tickets, troubleshoot Windows and macOS hardware/software, image and deploy devices, manage accounts in Active Directory/Azure AD, support basic Exchange/M365 tasks, maintain documentation, and assist with device onboarding via Autopilot/Intune.

Own third-party interface queries and break resolution, review daily/monthly activities, investigate reconciliation issues, design interface workflows with internal and external stakeholders, and drive process improvements while strengthening client and vendor relationships.

The Data & Recon Team Lead oversees intelligence gathering, data analysis, team performance, and operational efficiency while fostering team development and client success.

The Sr. Service Delivery Manager manages client relationships and operational performance, ensuring quality service delivery and client satisfaction. This role involves strategic planning, client engagement, and collaboration with internal teams.

Set up and maintain client static/reference data on the Enfusion platform during onboarding and ongoing maintenance (users, fund/account/GL structures, commissions, counterparties, SSIs, reconciliation). Coordinate with global teams to ensure data quality, meet deadlines, and support multi-shift coverage.

The Subject Matter Expert will provide expertise in trading workflows and FIX protocol, developing product solutions, executing test plans, and mentoring junior team members.

Lead RevOps to build a data and reporting center of excellence: manage pipeline operations, forecasting, reporting, and sales process discipline; leverage large datasets and AI to automate workflows and improve sales insights; maintain the sales tech stack; lead and develop the RevOps team and improve forecasting accuracy and data quality.

Onboard clients to the Enfusion platform and build customized financial reports (P&L, positions, trade blotters, risk, regulatory). Scope reporting needs with clients, create custom fields using Java/JavaScript, and coordinate with solutioning, project managers, and product teams to meet and enhance reporting requirements.