Top Operations & Support Jobs

The Data & Recon Team Lead oversees intelligence gathering, data analysis, team performance, and operational efficiency while fostering team development and client success.

Manage client relationships and service delivery for financial services clients, oversee reporting and operational performance, mentor analysts, resolve inquiries, train clients, drive service strategy, and collaborate with sales to expand support offerings.

The Subject Matter Expert will provide expertise in trading workflows and FIX protocol, developing product solutions, executing test plans, and mentoring junior team members.

The Head of Prism Operations manages a distributed team to deliver the Prism product, ensuring client satisfaction and operational excellence while driving process improvement and collaboration with sales and product teams.

Lead RevOps to build a data and reporting center of excellence: manage pipeline operations, forecasting, reporting, and sales process discipline; leverage large datasets and AI to automate workflows and improve sales insights; maintain the sales tech stack; lead and develop the RevOps team and improve forecasting accuracy and data quality.

The IT Support Specialist coordinates and troubleshoots technical issues for employees, provides third tier IT support, and assists with system installations and best practices documentation.

The IT Support Specialist coordinates and troubleshoots technical issues, provides third-tier support, and assists new hires with IT tools, ensuring effective operational support and documentation.

The role involves monitoring enterprise applications, managing monitoring tools, troubleshooting IT infrastructure issues, and producing documentation and reports.

The Implementations Team Lead manages a team for onboarding Clearwater clients, ensuring effective performance and knowledge transfer between teams, while leveraging expertise in financial instruments.

Lead a team in Client Services for Clearwater's SLAM division, focusing on client partnerships, team development, and operational excellence while managing complex inquiries and improvements.