Support the CEO and CTO by managing calendars, complex travel, inbox triage, office operations, events, expenses, and corporate card reconciliation. The role requires careful handling of confidential information, rapid prioritization, professional communication, and consistent in-office presence in Ann Arbor. The coordinator will also use AI and automation to streamline administrative workflows and contribute to shared executive-support systems.

Partner with the SVP of Customer Success to improve executive effectiveness and organizational operating rigor. Responsibilities include calendar and meeting management, forecasting and business analytics, executive and board reporting, cross-functional initiative coordination, operating-rhythm management, action tracking, process improvement, and synthesizing data into insights, risks, decisions, and recommendations. The role combines executive support, business operations, project management, and analytical judgment.

Provide high-touch executive support to the CMO: manage and optimize calendar, run marketing leadership cadence, design Human+AI workflows to automate admin, coordinate cross-functional programs, handle complex travel and same-day expenses, protect confidential information, and proactively remove operational friction to keep leadership focused on strategic work.