Top Operations & Support Jobs

Provide executive assistance to the Global SVP of Customer Organisation, including calendar and expense management, complex international travel coordination, leadership meeting support, correspondence, presentations, and cross-functional project delivery. The role requires proactive operational improvements, stakeholder coordination, discretion, strong organization, and flexibility to support a global executive. Travel with the SVP 2–3 times annually for QBRs in locations including New York, India, and Munich.

Provide global first-line IT support across macOS and Windows environments. Troubleshoot hardware, software, network, mobile-device, and collaboration-tool issues; install and maintain computers, peripherals, printers, and video-conferencing systems; administer MDM platforms; document solutions; perform basic repairs; and escalate complex tickets. The role requires shift-based coverage, strong user communication, and collaboration across an international IT service team.

Provide global first-line IT support across macOS and Windows, troubleshooting hardware, software, network, mobile-device, and collaboration-tool issues. Install and maintain equipment, printers, and conferencing systems; manage Madrid office onboarding, hardware procurement, and provisioning; document solutions; and escalate complex tickets. The role requires onsite support, strong communication, M365 and Azure Active Directory experience, MDM knowledge, and ITIL V4 certification.

Support learners, administer and maintain the Learning Management System, resolve technical and content issues, and build automated workflows with Make and Celonis Action Flows. Identify operational bottlenecks and use AI agents and LLMs to automate routine Academy processes. The role requires strong problem-solving, communication, technical curiosity, and the ability to explain complex topics clearly.

Translate and localize Celonis Academy training materials (courses, exercises, exams) from English to Korean, post-edit machine translations, perform linguistic and functionality checks, maintain translation memory and glossaries, and provide process improvement feedback based on learner data.

Translate and localize Celonis Academy training materials (courses, exercises, exams) from English to Korean, post-edit machine translations, perform linguistic quality checks, maintain translation memory and glossaries, and provide feedback to improve translation processes.

Celonis seeks individuals ready to innovate in Process Mining and Process Intelligence, focusing on unlocking productivity through AI for better business operation.

The Head of Manufacturing will lead the strategy and execution of the Manufacturing Industry Practice, collaborating with cross-functional teams to build scalable software solutions for manufacturing challenges and ensuring client success.

Lead the vision, strategy, and execution for Celonis' Retail & CPG industry practice, driving product development and cross-functional team alignment to enhance software solutions and client outcomes.