Top Operations & Support Jobs

Review and refine written products (OSINT reports, IT artifacts, policy, training materials, web content) for grammar, clarity, classification, and IC publication standards; collaborate with authors on style, translation accuracy, narrative improvements, and FDO compliance; lead editorial process to ensure consistency and adherence to protocols.

Manage and support multi-vendor enterprise storage arrays (Dell, HP, NetApp), backups and tape libraries, SAN zoning/LUN provisioning, storage performance/capacity monitoring, migrations and restores, VDI support, firmware/patch management, data center cabling/configuration, on-call and after-hours maintenance, and coordinate with security and internal customers in a secure environment.

Lead systems administrator responsible for implementing, maintaining, and securing Windows and Linux server environments, virtualization (VMware/Horizon), identity services (Microsoft Entra ID), backups/disaster recovery, endpoint management, scripting (PowerShell/Bash/Python), troubleshooting, compliance, and mentoring/site leadership. Provides Tier 1/2 escalation, supports hybrid cloud initiatives, and participates in after-hours maintenance and incident response.

Lead administration and support of Windows and Linux enterprise infrastructure, including Active Directory, virtualization (VMware), identity (Azure AD), backup/DR, endpoint management, automation (PowerShell/Bash/Python), security patching, and Tier 1/2 escalation. Mentor junior admins, produce documentation, support hybrid cloud initiatives, and assist incident response and compliance activities.

Administer and maintain Windows and Linux servers, Active Directory, virtualization (VMware), identity services (Microsoft Entra ID/Azure AD), backups/disaster recovery, endpoint management, security patching, automation (PowerShell/Bash/Python), and provide Tier 1/2 escalation, mentoring, documentation, and cross-team collaboration to ensure availability and compliance.

Provide confidential administrative and project support to engineering leadership: manage calendars, schedule meetings/logistics, prepare presentations and memos, coordinate travel and events, compile executive meeting materials, maintain records, take minutes, and support special projects while ensuring compliance and a safe work environment.

Provide 24/7 Tier 2 technical support and systems administration for EOUSA across US territories. Monitor and manage enterprise infrastructure in a NOC, troubleshoot Windows Active Directory endpoints, basic Cisco and Aruba networking, and VMware virtualization. Perform patch management, backups/recovery, SCCM/BigFix deployments, monitoring with tools like SolarWinds and Splunk, AD administration, and documentation. Work onsite in Columbia, SC on rotating shifts, weekends, and holidays as scheduled.

Manage and support enterprise Windows and Linux server environments, Active Directory, virtualization (VMware), identity services (Azure AD), backup/recovery, endpoint management, and security. Troubleshoot escalations, automate tasks with scripting, support cloud/hybrid initiatives, and collaborate with IT teams for operational efficiency and compliance.

Senior Systems Administrator responsible for ServiceNow management, incident troubleshooting and escalation, server infrastructure deployment and maintenance, IT security compliance, documentation, project leadership, stakeholder and vendor coordination, and serving on weekly on-call rotation for the Merrimack production environment.