Top Operations & Support Jobs

The Disclosure Representative (FDO) will process foreign disclosure requests, ensure compliance with US policies, and manage disclosure activities.

The Compliance Review Specialist ensures adherence to customer repair requirements and regulations, enhances customer satisfaction, and drives process improvements within the Aftermarket Service Center.

The Compliance Review Specialist ensures product repair compliance with customer orders and regulatory mandates, supporting customer service and operational execution.

Manage enterprise incident lifecycle for multi-classification WAN/LAN networks: analyze trends and root causes, produce reports, facilitate postmortems and technical meetings, assign and track incidents in an ITSM tool, escalate and own major incidents, create knowledge articles, and verify service restorations.

The Contract Project Analyst manages operational execution for a government contract, ensuring compliance, financial oversight, and effective communication between teams and stakeholders.

Provide senior editorial services for NGA operations: review and copy-edit analytical manuscripts and correspondence for clarity, style, and compliance; produce and disseminate documents in multiple formats; perform quality control; mentor and oversee junior contractors; support high-pressure, time-sensitive tasking and FOSP metadata review.

The Documentation Manager oversees electronic documentation, document scheduling, and technical content management, ensuring timely delivery while driving continuous improvement and collaboration with internal and external teams.

The Technical Editor reviews and refines written products for clarity and adherence to standards, collaborating with authors to improve documents and ensure compliance.

Review and refine written products (OSINT reports, IT artifacts, policy, training materials, web content) for grammar, clarity, classification, and IC publication standards; collaborate with authors on style, translation accuracy, narrative improvements, and FDO compliance; lead editorial process to ensure consistency and adherence to protocols.

Manage and support multi-vendor enterprise storage arrays (Dell, HP, NetApp), backups and tape libraries, SAN zoning/LUN provisioning, storage performance/capacity monitoring, migrations and restores, VDI support, firmware/patch management, data center cabling/configuration, on-call and after-hours maintenance, and coordinate with security and internal customers in a secure environment.