Top Operations & Support Jobs

Provides technical customer support for water filtration products through phone, chat, and email. Diagnoses issues, guides customers through installation, maintenance, and troubleshooting, documents interactions, and uses multiple systems and knowledge bases to resolve concerns. The role requires clear communication, empathy, critical thinking, multitasking, and the ability to maintain service quality in a fast-paced environment. It is fully remote within the United States, with scheduled shifts and occasional flexibility for coverage.

Provides technical customer support for water filtration products through phone, chat, and email. Diagnoses issues, guides customers through installation, maintenance, and troubleshooting steps, documents interactions, navigates multiple systems, and delivers accurate, empathetic service while meeting quality and productivity goals.

The Material Handler II operates a forklift to locate, pick, stage, and load customer orders, ensuring safe equipment operation and maintaining accurate inventory records.

The IT Infrastructure Intern assists with technical support, help desk operations, and project work while gaining exposure to business operations.

Coordinate solar service, installation, warranty, and customer concerns. Plan and maintain schedules, verify jobsite readiness, coordinate materials and crews, communicate with customers and field teams, manage changes and resolve scheduling risks, and maintain accurate records.