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Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
Lead technical support for HERE products on the China team: represent customer needs, provide L1/L2 support and P1/P2 escalation handling, analyze and debug data/software issues, deliver recommendations, partner with sales, and drive continuous product and process improvements.
Top Skills:
APIsCloudJavaScriptJSONMySQLOraclePostgresRestful ApisSdksSQLSqliteSqlserverWeb ServicesXML
Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
Provide pre-sales and post-sales technical support for HERE products: debug customer issues, run technical consulting, support RFQs, liaise with sales/product teams, deliver training, and represent customer feedback internally and externally.
Top Skills:
AndroidArcgisAWSGerritGitiOSJavaJenkinsOracle DbmsPythonSQLUnix/Linux
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