Top Operations & Support Jobs

Execute and improve Legal team workflows, triage requests, coordinate approvals and documentation, manage operational processes, and support systems implementation. The role partners cross-functionally to streamline operations, manage projects, track metrics, and develop scalable solutions while providing responsive guidance to Legal stakeholders.

Execute and improve Legal team workflows, triage and route requests, coordinate approvals and documentation, track projects and metrics, and support legal systems and process innovation. The role partners cross-functionally to streamline operations, implement scalable processes, manage change, and improve efficiency. Candidates should bring operational experience, technical tooling and project management knowledge, strong data analysis skills, meticulous attention to detail, sound judgment, and the ability to manage multiple priorities.

Provides operational support for the Legal team by triaging requests, coordinating approvals and documentation, executing workflows, tracking metrics, and improving processes. Partners with Legal Operations leaders and cross-functional stakeholders to implement systems, manage projects, streamline procedures, and scale legal operations. Requires strong judgment, discretion, attention to detail, technical tooling experience, and at least three years of operational experience.

Incident Management Engineers are responsible for responding to, triaging, and coordinating the resolution of critical issues, ensuring stability and minimal customer impact. They collaborate with various teams, develop understanding of products, and improve incident response processes.

The Site Reliability Operations Analyst ensures efficient deployment processes, manages projects, resolves issues, and fosters collaborative relationships with customers.

The Site Reliability Operations Analyst streamlines workflows, manages projects, and resolves issues in support of Palantir deployments. This role emphasizes process optimization and customer support, requiring a blend of project management and technical problem-solving skills.

The Deal Operations Administrator supports contract administration throughout the customer contracting lifecycle, collaborating with legal, sales, and finance teams to drive revenue growth and ensure efficient operations.

As a Deployment Strategist, you'll analyze customer workflows, extract relevant data, and collaborate with engineers to develop custom solutions, ensuring the effective use of Palantir's products in addressing complex problems for clients.

The role involves negotiating deal terms with clients, collaborating with internal teams, and managing commercial contract execution for Palantir, requiring strong communication and project management skills.

As a Support Engineer, you'll provide high-level IT support, manage office hardware, conduct incident analysis, and mentor junior staff. You'll ensure efficiency through process automation and maintain strong relationships with users, from executives to team members.