Top Operations & Support Jobs

Provide customer support for an online gambling platform through live chat, telephone, and email. Investigate and resolve inquiries, complaints, and account issues using internal tools; escalate matters as needed; communicate policies and licensing requirements accurately; and promote responsible gambling. The full-time role includes an eight-week training program and evening, weekend, and holiday rotations.

Provide expert IT support to directors and senior leaders, resolving hardware and software incidents, maintaining workplace technology, and managing escalations. Support Windows, Mac, mobile, audiovisual, conferencing, consumer technology, and IoT devices. Maintain asset inventories, improve IT processes, evaluate new technology, coordinate with third parties, and provide on-call support. The role requires professionalism, urgency, executive support experience, and on-site work with travel between locations.

Monitor and maintain live sports content, streaming feeds, and country-specific displays across company platforms. Audit content quality and compliance, combine third-party streaming schedules, troubleshoot live event issues, and coordinate internal and external communications. The role requires strong attention to detail, English communication skills, task prioritization, sports interest, Microsoft Office knowledge, and technical problem-solving ability while working rotating shifts.

Translates business needs into functional specifications, user stories, use cases, and process flows. Facilitates interviews and workshops, assesses system impacts, recommends viable solutions, and coordinates stakeholders across business, technology, and support teams. Manages defined projects, supports Agile delivery, change management, user training, and post-implementation activities while ensuring compliance with security protocols and regulatory standards.

Business Systems Analyst gathers requirements, facilitates interviews and workshops, translates business needs into functional specifications and user stories, and recommends feasible system solutions. The role bridges business, technology, and support teams across defined projects, analyzes system impacts, identifies improvements, supports change management and user training, and ensures work complies with security protocols and regulatory standards.

Translates complex business needs into system designs, user stories, and technical solutions. Leads interviews and workshops, manages stakeholders, supports Agile delivery, facilitates continuous improvement, and ensures security and regulatory compliance. Acts as a liaison between business and technology teams, mentors junior analysts, and independently drives complex initiatives across the application portfolio.

Provide customer support for an online gambling platform through live chat, telephone, and email. Investigate and resolve inquiries, complaints, and account issues using internal tools, escalating when needed. Explain policies and licensing requirements accurately, collaborate across departments, and promote responsible gambling. The role includes an eight-week training program, rotating evening, weekend, and holiday schedules, and requires strong communication, multitasking, attention to detail, problem-solving, and customer-service skills.

Provide Finnish- and English-language customer support for betting, payment, and account inquiries through live chat, email, and phone. Investigate and resolve issues using internal tools, handle complaints, escalate when needed, explain policies and licensing requirements, and promote responsible gambling. The role includes comprehensive training, ongoing development, rotating evenings, weekends, and public holidays, with a full-time schedule based at the Malta hub.