Top Operations & Support Jobs

Provide customer support via live chat, phone, and email; investigate and resolve inquiries using internal tools; escalate issues as needed; follow policies, licensing and responsible gambling practices; contribute to process improvements and collaborate with teams.

The Cleaner will work the night shift to perform general cleaning duties in office and some residential areas, ensuring standards are met.

Coordinate day-to-day delivery and operations of casino products, manage provider relationships, coordinate game releases and testing, support integrations and regulatory markets, monitor financial performance, handle team mailbox and communications, perform competitor/country analysis, and contribute to product roadmap and feature implementation to improve user experience.

Provide English-language customer support to US customers via chat, email, and phone; handle inquiries, complaints, and escalations, use internal tools, follow policies and licensing requirements, advocate responsible gaming, and work flexible shifts including evenings, weekends, and holidays.

Provide multilingual customer support (French/English) via live chat, email and phone for betting, payments and account queries. Investigate and resolve issues, liaise with internal teams, promote safer gambling, and maintain policy knowledge while meeting service standards and first-time resolution targets.

Supervise live streaming studio operations: schedule, build and monitor sports sites; ensure localized, high-quality content; escalate streaming issues; develop and support team leaders; document policies; produce performance and SLA reports; maintain product presentation and support studio management.

Provide multi-channel support (chat, email, phone) to US customers, handle inquiries and complaints, use internal tools to investigate and escalate issues, follow policies and licensing, advocate responsible gaming, work peak hours including evenings, weekends and holidays.

Manage building functions and maintenance of facilities while leading a team to ensure operational excellence and compliance with standards.

As a Supplier Relationship Administrator, you will manage supplier due diligence and onboarding, assist in procurement strategy, and maintain accurate records while facilitating communication between stakeholders and suppliers.

Provide administrative and real-time support to sportsbook traders across pre-game and in-play events. Monitor live events and competitor odds, verify and create events, investigate and escalate issues, and liaise with internet/telephone operations and external content providers. Work flexible hours including weekends, evenings, and public holidays.