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Artificial Intelligence • Hardware • Healthtech • Software
Lead and scale Inspiren's end-to-end product support and contact center operations for hardware and software products. Set strategy, build contact center infrastructure, implement monitoring/alerting and AI/automation, drive proactive issue detection, translate support insights into product improvements, and develop a high-performing team to support expansion into new markets and care settings.
Top Skills:
Agentic-AiAIAnalyticsCall RoutingContact Center OperationsEscalation ManagementMonitoring And AlertingTriage Workflows
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