Top Operations & Support Jobs

Provides administrative and office support to the General Manager and department managers in a hotel environment. Responsibilities include word processing, data entry, filing, copying, answering telephones, managing email and correspondence, responding professionally to guests, coordinating travel bookings, and assisting with special projects and ad hoc departmental initiatives.

Manage IT strategy, infrastructure, systems, security, compliance, and technical support across multiple hotel properties. Monitor network and server performance, resolve user and connectivity issues, oversee technology upgrades and backups, and lead implementations involving workstations, servers, Wi-Fi, PBX, and point-of-sale systems. Supervise, coach, and develop IT team members while partnering with property management to maintain reliable hotel operations and minimize technology-related downtime.

Provides administrative support to the General Manager and department managers, including word processing, data entry, filing, copying, correspondence, telephone and email communication, guest interactions, travel bookings, and special project assistance.

Manages IT strategy, infrastructure, security, compliance, technical support, and system performance across multiple hotel properties. Oversees network servers, Wi-Fi, PBX, point-of-sale systems, backups, upgrades, and technology implementations. Partners with property management to minimize downtime, leads IT projects, and recruits, trains, coaches, and evaluates team members.

Provides administrative support to the Food & Beverage Team, including word processing, data entry, filing, copying, phone and email communication, correspondence, guest interactions, travel arrangements, and special projects.

Supports IT strategy, infrastructure, network servers, cybersecurity, cloud solutions, and hotel technology systems across multiple properties. Troubleshoots user, software, connectivity, and operational issues; manages upgrades, backups, compliance, and preventive maintenance. Assists with workstation, server, Wi-Fi, PBX, and point-of-sale implementations while minimizing disruption. Supervises, coaches, and develops IT team members.

Leads regional operations support across Japan, Korea, and Micronesia, advising senior leadership, improving multi-property hotel performance, managing strategic and transformation initiatives, engaging owners and stakeholders, supporting procurement partnerships, and developing operational talent. The role drives alignment with commercial objectives, brand standards, guest experience expectations, and continuous improvement across the portfolio.

Provides administrative support for the hotel sales department through word processing, data entry, filing, copying, telephone and email communication, correspondence handling, guest interactions, manager travel arrangements, and special project assistance.