Top Operations & Support Jobs

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order statuses, operate printing/scanning equipment, organize workflows to meet daily objectives, support operational projects, and ensure accuracy and strong customer service.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, update systems with order statuses and tracking, maintain printing/scanning equipment, streamline workflows to meet daily objectives, and support operational projects to ensure accurate, efficient order fulfillment and strong customer experience.

Processes customer lottery ticket orders and redemptions at a fulfillment center, maintains accurate real-time order statuses, organizes workflows, operates printing and scanning equipment, and supports operational projects. The role requires schedule flexibility, reliable attendance, attention to detail, customer service, communication, time management, independent prioritization, and the ability to stand, walk frequently, and occasionally lift up to 25 pounds.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center. Maintain real-time order status, operate printing/scanning equipment, organize workflows to meet deadlines, and support operational projects to ensure accuracy and efficiency.

Develops strategy and operations for the Loyalty & VIP Growth organization by building roadmaps, scalable processes, KPI frameworks, competitive intelligence, and data-driven recommendations. Identifies AI and automation opportunities, builds productivity tools and agents, and partners cross-functionally to execute strategic initiatives and improve business performance.

Provides customer-first enterprise IT support across Windows, macOS, iOS, and Android environments. Manages enterprise systems, device management tools, network foundations, Microsoft and Google productivity platforms, and directory services. Troubleshoots technical issues, resolves support requests using ITIL/ITSM practices, collaborates with IT teams, and contributes to strategic technology projects. The role is based onsite in Las Vegas three days per week and may require obtaining a state gaming license.

Leads high-urgency incident response from detection through resolution, coordinating engineers and stakeholders, managing response bridges, communicating business impact, documenting timelines, supporting post-incident reviews, analyzing incident trends, and improving response processes and reporting. Participates in an after-hours on-call rotation.

Leads high-urgency incident response from detection through resolution, coordinating engineers and stakeholders, managing response bridges, communicating business impacts, documenting timelines and decisions, supporting root-cause reviews, analyzing incident trends, and improving response processes, data collection, and reporting. Participates in an after-hours on-call rotation.

Leads end-to-end response to high-urgency technology incidents, coordinating engineers and stakeholders through triage and resolution. Runs incident bridges, communicates business impacts and risks, maintains detailed incident records, supports blameless post-incident reviews, analyzes incident trends, and drives improvements to response processes, reporting, and resiliency. Participates in an after-hours on-call rotation.

Leads end-to-end response to high-urgency production incidents, coordinating engineers, leadership, and stakeholders through triage and resolution. Translates technical issues into business impacts, maintains incident records, supports blameless post-incident reviews, analyzes incident trends, and drives process improvements. Participates in an after-hours on-call rotation.