Top Operations & Support Jobs

Handle highly escalated customer issues from executives, government agencies, and customers. Research concerns, coordinate cross-functional stakeholders, deliver resolutions within SLA, and produce formal responses. Advocate for customers, identify root causes, and maintain accurate case and contact records.

Lead Optimum's customer retention strategy and operations, managing multiple in-house and outsourced retention call centers. Drive churn reduction, loyalty, segmentation, and lifecycle programs through cross-functional collaboration, KPIs, analytics, and BPO/channel management to increase customer lifetime value and improve operational performance.

The IT Asset Management Analyst will manage, track, and audit IT assets to ensure compliance, optimize utilization, and maintain inventory records.

As a Warehouse Specialist I, you will support logistics through receiving, storing, packing, and shipping inventory. Responsibilities include maintaining inventory accuracy, operating vehicles and forklifts, and ensuring compliance with safety protocols.

The Warehouse Specialist I role includes logistics support tasks such as unloading, sorting, and shipping inventory, ensuring accurate record-keeping and assisting in warehouse maintenance and inventory counts.