Top Operations & Support Jobs

Lead regional market strategy and execution for new and existing territories: design operating models, capacity and workforce planning, schedule mobile clinicians, translate commercial commitments into operational plans, monitor KPIs, diagnose bottlenecks, and run ad hoc strategic projects to enable scalable market launches and expansions.

Provide real-time support to mobile clinicians via Slack, phone, and Zendesk; troubleshoot operational and tech issues; escalate to operations or clinical managers; document patterns and support operational projects and process documentation.

Provide Tier 1/2 corporate IT support via Zendesk/Slack/email, manage user lifecycle across SaaS (Google Workspace, Slack, Rippling, Zendesk), support MFA/SSO, assist with endpoint security/MDM, maintain asset inventory, and help with compliance (HIPAA, HITRUST) audits and documentation.

Part-time (20-25 hrs/wk) on-site Office Manager supporting San Francisco office: oversee daily operations, reception, vendor management, supplies, mail, and event planning to create a welcoming office experience.

Provide high-touch executive support to the CEO, COO, and CRO: manage complex calendars, prepare briefings, coordinate travel, handle Board and investor logistics, plan events and offsites, track action items, and drive cross-functional coordination. Maintain confidentiality, improve processes, and support special projects in a fast-paced startup environment (hybrid role with at least three days/week in Menlo Park).