Top Operations & Support Jobs

Reposted One Month AgoSaved
Hybrid
New York, NY, USA
100K-150K Annually
Mid level
100K-150K Annually
Mid level
Artificial Intelligence • Computer Vision • Hardware • Software
Provide L1-L3 technical support for an enterprise AI-SaaS platform: handle customer inquiries, troubleshoot connectivity/integration issues (network, SSH, VPN, SSO), investigate application and infrastructure problems, collaborate with engineering/DevOps, maintain documentation, and perform occasional on-site visits.
Top Skills: Authentication IntegrationsCloud DeploymentsDnsFirewallsLinuxMonitoring/Observability ToolsNatOn-Premise DeploymentsPort ForwardingProxySshSsoTcp/IpVpn
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