Top Operations & Support Jobs

Coordinate real estate transactions from contract to close, managing high volume of files, paperwork, deadlines, vendor access, and communications with agents, clients, lenders, and closing companies. Provide proactive follow-up, draft addenda, process disclosures, and resolve issues to ensure on-time closings and high agent/client satisfaction.

Coordinate real estate transactions from contract to close, manage paperwork, deadlines, vendor access, and communications with agents, clients, lenders, and closing parties. Handle high volume of deals (30-50/month), ensure contract compliance, proactively mitigate risks, and deliver exceptional agent and client service using Redfin tools.

Provide phone and Zendesk-based support to users of Redfin and Rent websites/apps: help with navigation, troubleshoot technical bugs, collaborate with agents/customers to ensure data accuracy, assist with account maintenance, and follow issues through to resolution while delivering excellent customer service.

Manage advanced default pipeline and foreclosure work queues by coordinating with law firms, title companies, and vendors. Access ICE/Desktop, FileNet and internal systems to obtain documents, resolve impediments, escalate issues, support document creation and bidding, meet production and quality metrics, and identify process improvements.

Own and improve the end-to-end xBid bidder journey: onboard and support buyers, coordinate auction activity, manage funding/wires and post-sale disbursements, partner with auctioneers and cross-functional teams, drive bidder outreach and platform adoption, and track/implement product enhancements.

Provide high-level administrative and operational support to the CEO and executive team: manage complex calendars, organize meetings and board logistics, coordinate communications and travel, prepare materials and correspondence, track action items, maintain confidential records, and support special projects to ensure efficient executive office operations.