Top Operations & Support Jobs

Provides high-level administrative, scheduling, communications, travel, meeting, stakeholder, and operational support to the CEO. Manages complex calendars and inboxes, prepares executive materials, coordinates meetings and engagements, handles confidential information, supports expense processes, and improves administrative workflows. The role requires discretion, sound judgment, strong organization, advanced Microsoft Office proficiency, and in-person availability five days per week.

Monitor and optimize outbound dialer campaigns, inbound and blended applications, calling strategies, filters, and performance metrics. Analyze campaign results and collection trends, produce daily reports, troubleshoot production issues, maintain Avaya Dialer systems, and recommend process improvements. Support multiple call centers by tracking KPIs, adjusting dialer settings, and communicating operational insights.

Provides enterprise technology support for Windows and macOS systems, hardware, peripherals, software, and communication tools. Handles service requests, prioritizes and documents incidents, troubleshoots issues, escalates unresolved problems, installs and configures systems, manages technology inventory, maintains knowledge-base documentation, tests fixes, and conducts follow-ups. The role also supports technology research, vendor coordination, project work, on-call coverage, and occasional travel. Applicants must be military veterans, military spouses, or serving National Guard or Reservists.

Provide administrative and analytical support by attending meetings and trainings, taking notes, creating presentations, delivering reports, analyzing metrics, and contributing ideas to improve team operations.

Provide high-level administrative and operational support to the CEO and executive team, managing complex calendars, meeting and board logistics, travel and expense processing, stakeholder communications, records and confidential materials, tracking action items, and supporting special projects to ensure smooth executive office operations.