Top Operations & Support Jobs

Provide daily customer support for myQ subscription services through email, phone, and Salesforce case management. Resolve billing, invoicing, account, and technical issues; handle escalated complaints; support sales, customer success, and care teams; track issue trends; and identify process improvements. Maintain inbox service levels, follow up with customers, support onboarding scalability, document workflows, and contribute to related projects while protecting confidential information.

Provide telephone and email technical support for loading dock equipment, including troubleshooting control boxes, sensors, controllers, wiring, and integrations. Diagnose and track production, installation, warranty, and application issues; coordinate escalations with Engineering and other departments; assist with product installations and field visits; create warranty claims; and help develop technical solutions that improve product functionality.

The Integrated Business Planning Sr. Specialist coordinates demand and supply reviews, prepares reports, facilitates meetings, and identifies process improvements to optimize inventory levels and achieve business objectives.

Chamberlain Group invites applicants to join their candidate engagement pool. The company values diversity and inclusion, encouraging candidates of all backgrounds to apply for various opportunities.