Own the global quote-to-contract cycle, including deal reviews, approvals, structuring, and CPQ configuration. Partner with Sales, Finance, Legal, Product, Pricing, and other teams to execute complex deals, launch pricing and packaging, maintain revenue and opportunity data integrity, and improve forecasting. Analyze deal performance, develop sales enablement materials, streamline processes, and use AI and automation to scale revenue operations.

The Head of Field Engineering Operations will design and optimize operational strategies for the Field Engineering team, focusing on systems, processes, and frameworks to enhance performance and customer impact while leading a high-performing team.

Resolve complex technical customer issues for Vercel customers, troubleshoot with Engineering, develop internal tools and runbooks, act as domain owner for v0, partner with Product and Customer Success, mentor team members, and participate in scheduled on-call rotations.