Top Operations & Support Jobs

Lead business analysis for commissions-related systems across Retail, T-Mobile for Business, Dealer and Customer Care. Elicit and document requirements, create user stories with validation and traceability, perform gap and process analysis, model requirements, consult as SME, and drive process improvements while coordinating stakeholders and project teams.

Provides advanced technical support for business technology systems, troubleshooting complex issues involving desktops, laptops, servers, software, and mobile devices. Collaborates with IT and business teams to optimize infrastructure, integrate new technologies, minimize downtime, and maintain operational reliability. Requires a high school diploma or GED, technical problem-solving skills, Microsoft Office proficiency, and legal authorization to work in the United States.

Leads strategic projects, business and market analysis, financial modeling, and executive communications to support growth and organizational decision-making. Identifies competitor trends, develops strategic recommendations, collaborates cross-functionally, and coordinates preparation for earnings calls and board meetings. The role requires substantial experience in strategy, quantitative analysis, financial modeling, project leadership, and executive presentation.

Provide customer service and account management by resolving inquiries, identifying root causes, facilitating collections, and meeting productivity and quality standards. Complete training, use company resources to troubleshoot and educate customers, and foster positive retention-focused interactions.