Top Operations & Support Jobs

Provide day-to-day customer service to agents, clients, and field management; manage new business life insurance applications through underwriting; coordinate requirements with agents, clients, medical vendors, and underwriters; process workflows for life products, annuities, policy changes, billing and accounting entries; answer calls and support in-person office duties.

Lead a centralized Claims Service Enablement team to drive operational readiness, governance, reporting, and process improvements. Partner with Operations, Technology, Risk, Compliance, Data, and Agency teams to coordinate platform enhancements, manage controls and issue remediation, deliver performance reporting, prioritize initiatives, and develop a high-performing team to improve claims service delivery and customer experience.

Provide executive and team administrative support for Risk Management leaders: manage complex calendars, coordinate meetings/events/travel, prepare presentations and reports, track priorities and deliverables, improve processes, and handle confidential information with discretion.

Support agent onboarding by processing contracts, tracking background checks and fingerprints, reviewing paperwork for accuracy, communicating status to partners, and ensuring agents are integrated into systems. Provide in-person support and escalate issues as needed.

Provide onsite administrative and operational support to the Managing Partner and local Service team, serve as first point of contact for agents and visitors, manage AP/AR and purchase card reconciliation, handle mail and regulatory correspondence, assist with facility and basic network issues, coordinate onboarding and resource assignments, and perform general office duties to ensure smooth daily operations.

The Manager of Enrollment Fulfillment Operations leads a remote team, overseeing operational execution, employee development, process optimization, and ensuring compliance in delivery of enrollment materials.

The Manager of Proposal Support Operations leads a remote team overseeing proposal execution, team development, and process improvement to ensure high-quality proposal submissions that align with business goals.

Support agent onboarding by processing contracting tasks, tracking background checks/fingerprints, reviewing paperwork for accuracy, communicating status to partners, and ensuring agents are integrated into systems. Provide in-person support and maintain compliance and data integrity.

The Head of Claims & Benefits Operations drives operational excellence, manages performance across claims, and leads service strategies while ensuring financial accountability and unified beneficiary experiences.

The Service Leader will manage relationships between agents and the service team, resolve issues, oversee office operations, and support training and service initiatives.