Top Customer Success Jobs in New York City, NY
As a Customer Success Manager, you'll build deep relationships with clients, ensuring their needs are prioritized throughout their journey. Responsibilities include onboarding and training customers, driving retention through data insights, and enhancing customer experiences by collaborating with internal teams.
As a Customer Success Associate, you will manage post-sales relationships with customers, ensuring satisfaction and engagement. Responsibilities include onboarding new accounts, resolving issues, gathering customer feedback, and collaborating with internal teams to ensure high client health scores while driving adoption and satisfaction.
The Customer Success Manager will manage a portfolio of strategic clients, focusing on client adoption, satisfaction, and revenue growth through effective communication, negotiation, and maintaining positive client relationships. The role involves securing customer retention, facilitating upsell opportunities, and leading efforts to enhance customer loyalty and advocacy.
The Number Porting and Circuit Specialist will manage the porting of phone numbers and installation of circuit orders. This role involves overseeing the compliance process, coordinating with clients and carriers, resolving issues, and maintaining documentation for successful operations.
The Client Advisor will assist a client relationship team in managing financial and investment needs of clients, including portfolio administration, trading confirmations, and preparing presentations. The role requires strong organizational skills, attention to detail, and effective communication to ensure a high level of client service.
As a Technical Product Support Specialist at Bubble, you will be responsible for providing in-depth, product-level support to users facing complex challenges. You will work closely with users to ensure their success with the software and collaborate with different teams within the company. This role offers the opportunity to grow and specialize in various areas within the Support/Success organization.
The Sr. Client Partner at Pinterest will build trusted client relationships, develop tailored media strategies, and drive revenue growth through consultative sales. Responsibilities include leading strategic partnerships, collaborating with internal teams, and providing expert guidance on ad products to achieve client business goals.
The Application Support Specialist I at FreedomCare focuses on supporting Caregivers with FreedomCare Mobile App related issues, providing quality customer service, troubleshooting app problems, and ensuring customer satisfaction. The role involves resolving caregiver inquiries, being a mobile app subject matter expert, and maintaining high customer service standards.
As a Platform Success Manager at Morty, you'll be the primary contact for clients, helping them utilize the platform effectively. Responsibilities include building client relationships, identifying upsell opportunities, monitoring customer health metrics, and implementing tailored success plans to enhance client satisfaction and retention.
As a Customer Success Manager, you will ensure customer satisfaction by driving ROI and preventing churn. Your role includes managing relationships with enterprise clients, identifying revenue opportunities, and coordinating project deliveries. You will engage with executive stakeholders to measure program success and facilitate account expansions.
Top Companies in New York City, NY Hiring Customer Success Roles
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