Top Customer Success Jobs in New York City, NY
.png)
The Senior Associate of Client Success will manage new and existing client accounts, ensuring successful execution of digital campaigns from kickoff to completion. Responsibilities include media planning, client communication, coordination with cross-functional teams, and delivering exceptional client experiences.
As a Customer Success Manager, you'll build and manage relationships with clients, utilize data analytics to enhance product recommendations, and ensure client accounts are optimized for success. You'll also create and manage performance dashboards tailored to client needs and support ongoing development requests.
In this role, you will manage and enhance customer relationships by identifying at-risk customers, resolving contract issues, and implementing strategies to improve retention and satisfaction. You'll negotiate solutions, communicate empathetically, and advocate for customer perspectives within the company to drive loyalty and positive experiences.
The Senior Customer Success Manager at Venn will act as a primary contact for clients, driving platform adoption and ensuring successful execution of campaigns. Responsibilities include managing client relationships, providing training, tracking engagement, and enhancing partnership through data insights while collaborating with cross-functional teams.
The Customer Success Specialist will focus on retaining customers by providing excellent support, tracking key metrics, conducting onboarding, and ensuring customer satisfaction through regular check-ins and proactive engagement. They will collaborate with various teams to integrate customer feedback and improve the platform.
Field Specialists are needed to shadow pharmaceutical representatives, observe customer interactions, conduct interviews, and submit reports. This freelance part-time role includes scheduling, reporting, and providing feedback on project objectives.
The Exchange Support Professional provides level 2 and 3 support for users experiencing messaging issues in a hybrid Exchange O365 environment. Responsibilities include troubleshooting, documentation, collaborating with technical teams, and recommending process improvements to enhance user interface efficiency.
Socium Media is a performance marketing agency seeking exceptional talent to join their team. The agency focuses on helping brands grow their business and recognizes the importance of employee well-being. They offer various benefits, including unlimited PTO, healthcare coverage, and a 401(k) plan. The job encourages applicants who may not meet all criteria but are excited about the opportunity.
As an Associate within the Client Success team at Sotheby's Financial Services, you will be responsible for operational functions including loan underwriting, collateral management, and servicing activities for a portion of the US-managed SFS portfolio. You will interact with clients, work closely with all levels of the organization, and ensure proper support of the portfolio and continuous improvement of SFS processes.
The Customer Success Manager will develop client relationships to promote retention and loyalty, manage program timelines, and ensure successful delivery of services. Responsibilities include collaboration across teams, managing client expectations, and improving internal processes using project management software and CRM systems.
Top Companies in New York City, NY Hiring Customer Success Roles
See All
.png)
All Filters
No Results
No Results
