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Top Customer Success Jobs in New York City, NY

1,298+ Job Results
6 Days Ago
2 Locations
Remote
165 Employees
Mid level
165 Employees
Mid level
Healthtech
The Customer Success Lead at Stellar Health is responsible for developing and executing customer success strategies for healthcare clients, managing relationships, analyzing performance data, and driving account growth through upselling. The role requires collaboration with various teams to ensure effective deployment of Stellar's technology and services.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+41 More
6 Days Ago
4 Locations
Remote
900 Employees
81K-105K Annually
Mid level
900 Employees
81K-105K Annually
Mid level
Software
As an Enterprise Technical Support Specialist, you'll serve as a technical expert for enterprise customers, providing troubleshooting support, guiding them through issues, and collaborating with teams to enhance customer experience. You will document interactions in Salesforce and contribute to improving the knowledge base while educating customers on features and best practices.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+13 More
6 Days Ago
New York, NY, USA
Remote
116 Employees
Senior level
116 Employees
Senior level
AdTech • Software
As a Client Partner, you'll manage the full sales cycle, leveraging your network in influencer marketing to develop strategic relationships. Your role includes driving revenue growth by expanding client accounts and tailoring marketing strategies, while advocating for clients' needs and staying ahead of industry trends.
6 Days Ago
New York, NY, USA
52 Employees
Junior
52 Employees
Junior
eCommerce • Machine Learning • Database
As a Customer Success Manager, you will support Northbeam's enterprise customers, enhance retention, and minimize churn. You'll provide onboarding setup support, manage stakeholder coordination, and analyze customer usage data. You'll also work with internal teams to resolve technical issues and improve customer engagement and success.
6 Days Ago
New York, NY, USA
Hybrid
700 Employees
85K-100K Annually
Senior level
700 Employees
85K-100K Annually
Senior level
Artificial Intelligence • Cloud • Legal Tech • Professional Services • Software
The Senior Customer Success Manager will lead the onboarding process for clients, ensuring the effective use of DISCO products to meet their goals. They will collaborate with sales, services, and product teams, manage client relationships, advocate for client needs, and drive account success through upselling and event planning.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+40 More
6 Days Ago
New York, NY, USA
100 Employees
Entry level
100 Employees
Entry level
Healthtech • Mobile • Social Impact
As a Customer Support Specialist, you will provide high-touch service by creatively resolving customer issues, ensuring great experiences despite challenges, and supporting individuals through a complex system. Strong communication skills and attention to detail are crucial in this fast-paced role based in an office environment.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+17 More
7 Days Ago
New York, NY, USA
Remote
31 Employees
120K-150K Annually
Senior level
31 Employees
120K-150K Annually
Senior level
Natural Language Processing • Analytics • Design
The Senior Customer Success Manager will drive positive outcomes for customers by managing their entire journey from onboarding to activation and upsell, ensuring they receive exceptional value and advocating for their needs to product teams. The role emphasizes building long-term partnerships rather than transactional relationships, amid an exciting environment focused on AI applications.
7 Days Ago
New York, NY, USA
Remote
54 Employees
Entry level
54 Employees
Entry level
AdTech
Beacon Digital invites those interested to submit a general interest form for potential future roles. The company emphasizes a collaborative workplace culture and is dedicated to helping B2B companies improve marketing efficiency and lead generation through a broad range of services, including digital marketing strategies, SEO, and email marketing.
7 Days Ago
14 Locations
Remote
510 Employees
Junior
510 Employees
Junior
AdTech • Digital Media • News + Entertainment • Other
The Senior Associate of Client Success will manage new and existing client accounts, ensuring successful execution of digital campaigns from kickoff to completion. Responsibilities include media planning, client communication, coordination with cross-functional teams, and delivering exceptional client experiences.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+44 More
8 Days Ago
New York, NY, USA
Remote
24 Employees
Mid level
24 Employees
Mid level
eCommerce
As a Customer Success Manager, you'll build and manage relationships with clients, utilize data analytics to enhance product recommendations, and ensure client accounts are optimized for success. You'll also create and manage performance dashboards tailored to client needs and support ongoing development requests.
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