Top Tech Jobs & Startup Jobs in New Orleans, LA

Lead strategy and execution for AI-powered Customer Success Services, overseeing Gainsight and related platforms, customer community strategy, customer intelligence, automation, digital engagement, platform governance, and a team to scale adoption, retention, and operational efficiency across the customer lifecycle.

Lead and scale Recast's Customer Enablement Program: design curriculum, deliver trainings and webinars, build enablement content libraries, deploy enablement platform, and collaborate with Customer Success, Support, and Product to improve product adoption and resolve recurring customer issues.

Develop and execute a data-driven SEO strategy to increase organic, local visibility and generate qualified client inquiries across Virginia. Perform technical audits, keyword and intent research, on-page and local SEO, Google Business Profile management, link building, AI-driven SEO optimization, CRO-focused content and landing pages, and track performance using GA4, Search Console, Looker Studio, and SEO tools. Collaborate with marketing and web development to implement Webflow optimizations and report on acquisition and ROI.

Outbound-focused sales role building business client portfolios for merchant services and funding. Generate leads via targeted calling, manage pipelines, negotiate deals, hit revenue and conversion quotas, research prospects, and collaborate with partners and sales team to convert and retain clients.

Proactively generate new business by outbound calling, qualifying and managing a pipeline of ~50 prospects, negotiate and present merchant services and funding solutions, hit revenue and conversion quotas, collaborate with partners and sales team, research prospects, and maintain daily follow-up and administrative tasks.

Lead end-to-end enterprise sales to state and local agencies: build pipeline, manage long (12–24 month) deals, navigate procurement/RFPs and federal funding, design pricing and packaging, and scale a sales motion while personally closing initial statewide engagements.

Lead enterprise change management strategy and capability building across project, program, and portfolio levels. Design training, communications, governance, and tools, partner with executive leaders, influence stakeholders, and monitor post-implementation outcomes to minimize disruption and sustain behavioral change.

Lead multiple Operations Managers to execute accurate, compliant, high-volume money movements. Translate strategy into operational plans, drive SLAs/KPIs, manage risk and controls, mentor leaders, partner cross-functionally (Product, Engineering, Data, Legal, Sales), conduct root-cause analyses, and scale process automation to improve customer experience and operational efficiency.

Serve as a trusted technical advisor for enterprise accounts, aligning IT strategy with business outcomes. Lead executive engagements, architecture reviews, risk mitigation, adoption programs, and technical sales support to drive revenue, cloud modernization, cybersecurity, AI, data, and infrastructure initiatives.

Manage end-to-end global logistics for time-sensitive radiopharmaceuticals, ensuring safe, compliant international shipments. Oversee carriers and 3PLs, monitor transit, resolve exceptions, maintain regulatory and hazardous materials documentation, track KPIs, drive continuous improvements, and collaborate with Manufacturing, Quality, Regulatory, and Customer Service to support launches and patient delivery.

Design and open-source LLM observability libraries, pipelines, and APIs; collaborate with the OSS community; prototype LLM techniques; integrate tooling into Arize's platform to improve debugging, evaluation, and metrics; and produce docs, tutorials, and evangelism to grow the LLM evaluation community.