Top Tech Jobs & Startup Jobs in New Orleans, LA

Manage ongoing relationships with established mental health providers to retain and grow their practices. Conduct proactive outreach, run availability reviews, enable feature adoption, log interactions in HubSpot, escalate issues cross-functionally, and meet measurable activity and retention goals.

Manage and administer the Business Development tech stack (Salesforce, ZoomInfo, Power BI, Kalibrate), ensure data integrity and lead routing, handle vendor contracts and renewals, produce executive pipeline and market intelligence reports, support BD managers with research and meeting materials, and execute marketing campaigns to build employer-sponsored solutions awareness.

Support day-to-day AP/AR, billing, cash application, reconciliations, and transaction processing. Prepare and review vendor bills and customer invoices, assist month-end close, research discrepancies, respond to stakeholders, and support process improvements and reporting to ensure accurate financial records and audit readiness.

Convert qualified prospects into high-ticket VIP clients via 45-minute Zoom consultations. Manage a high-volume pipeline in HubSpot, meet sales KPIs, handle enrollment and payments, perform follow-up, maintain accurate CRM records, and collaborate with Sales and Customer Success teams in a fully remote, high-performance environment.

Design and supervise technical architectures for intelligent agents and LLMs, implement MCP and A2A multi-agent flows, integrate vector stores and RAG, collaborate with MLOps for continuous deployment, memory and context management, and work with product, UX, data, and backend teams to align solutions with business needs.

Manage a portfolio of top-tier enterprise accounts, act as primary customer contact, create and execute success plans, drive product adoption and ROI storytelling, collaborate cross-functionally on rollouts and upsells, use AI-assisted tools to scale account work, and continuously improve customer experience and NPS.

Lead and coach a Tier 2 support team to ensure timely case resolution, manage daily support operations and incident response, author RCAs, partner with Product and Engineering on escalations, maintain playbooks and knowledge base, track support metrics, and drive continuous improvement and compliance.

Manage cross-functional technical projects including GuideTree and other software implementations. Act as primary contact for stakeholders and vendors, develop and track project plans, budgets, timelines, and communications; document processes and requirements in Planner and Teams; generate status reports and ensure delivery of high-quality results.

Partner with sales to design and deliver IAM/IGA solutions and custom demos/POCs. Perform technical discovery, architect integrations using SAML/SCIM/REST, produce technical documentation, support RFPs, and collaborate with product and engineering to ensure smooth pre-sales to implementation handoffs.

Process and manage loans and distributions for retirement plans, handle high-volume requests, resolve issues, assist participants and recordkeepers, perform data entry and reporting, and maintain PensionPro, FT William, and ERISApedia records to ensure timely, compliant processing.