Top Customer Success Jobs in Nashville, TN
The Customer Success Manager will enhance customer success by leveraging geospatial technical skills, managing key accounts, driving customer onboarding, and ensuring product adoption while maintaining regular communication with stakeholders.
As a Benefits Advisor II at Mitratech, you will provide guidance on health, welfare, and retirement benefits to U.S.-based businesses. Responsibilities include consulting with customers, researching compliance implications, and enhancing the overall customer experience through collaboration and mentorship initiatives.
The Renewals Specialist at Rithum will manage the renewal process for customer contracts, collaborate with Customer Success and Account Executives, and ensure a smooth transition for customers. Responsibilities include managing renewals, negotiating contracts, creating proposals, and maintaining forecasts, all with a focus on customer experience and revenue retention.
The CHEP LVR Representative is responsible for executing daily less-than-truckload deliveries and collections, optimizing routes and volume through partnerships, developing the LVR program, and training teammates. This role involves compliance with DOT regulations, contract execution with local customers, and maintaining operational efficiencies.
The Partner Success - Integrated Payments role focuses on building and managing strategic partnerships in the payments industry. Responsibilities include post-sale activities, enhancing partner engagement, onboarding clients, and developing sales strategies to maximize revenue. Collaboration, training, and consultative support are key elements to ensure partner success and maximize adoption of payment solutions.
The FedRAMP Authorization Specialist will lead compliance efforts for the Game Warden platform, orchestrating FedRAMP processes and collaborating with various departments. The role includes generating monitoring artifacts, interpreting security controls, conducting training sessions, and guiding clients through the authorization process.
As a Customer Support Engineer, you will resolve customer issues, perform root cause analysis, report bugs, and work with cross-functional teams to enhance customer satisfaction and platform efficiency. You will utilize debugging skills to troubleshoot issues and gather customer feedback for product improvements.
The Manager, Client Success will lead a team of 8-10 Client Success Managers, focusing on customer engagement strategies, subscription retention, and team performance. This role involves coaching the team, conducting meetings, collaborating with other departments, and developing processes to enhance client relationships in the Mid-Market Accounts segment.
As a Customer Experience Associate, you will manage daily outreach to members through phone, text, and email, driving enrollment and program participation. You are expected to handle a high volume of calls and maintain a high customer satisfaction score while providing empathetic communication and support.
The Multilingual Live Caption Specialist is responsible for providing real-time captioning for live events and broadcasts in multiple languages, ensuring accuracy and adherence to captioning guidelines. Responsibilities include collaborating with production teams, conducting quality checks, and staying updated on captioning technology.
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