Top Tech Jobs & Startup Jobs in Nashville, TN

Lead and train a small remote customer support team, ensure tickets meet SLA, develop training and knowledgebase, maintain metrics and documentation, and handle direct email/chat support queries.

Technical pre-sales role collaborating with sales, engineering, and customers to deliver identity and security solutions. Duties include product demonstrations, technical presentations, proof-of-concept installations, solution design, documenting requirements, feeding product feedback to engineering, developing proposals and ROI models, and up to 50% travel. Must maintain expert product knowledge and identify new product opportunities.

Lead AI-enabled product initiatives across Conga's portfolio. Translate customer needs into ROI-driven roadmaps, own delivery from discovery to adoption, partner with domain and AI Stack PMs, shape agentic AI capabilities, and measure business outcomes through product metrics and integrations with enterprise systems.

Execute high-volume invoicing and credit adjustments, perform data entry, validation, and reconciliations, support month-end close, resolve billing inquiries via email/phone/Salesforce/Jira, collaborate cross-functionally, attend Australian-time meetings, and use NetSuite/Onsite/Zuora to ensure accurate subscription billing and revenue recognition.

Lead design and implementation of a financial compliance program (COSO/AICPA), perform risk assessments, document processes and controls, execute periodic testing and remediation, manage deficiency tracking, coordinate with external auditors, and report control status to the CFO and executive leadership.

Lead content and community growth for Vertex and support Rainforest content. Own promotional content, social presence, speaker programming, Slack community engagement, RSVP and attendance growth, and develop year-round community touchpoints and metrics. Collaborate with events and content teams.

Create and maintain operator manuals, user guides, system integration documents, maintenance procedures, and government-facing deliverables for an autonomous counter-drone turret. Work with engineers to document computer vision, control systems, hardware assembly, wiring, and embedded software; manage version control, technical illustrations, and ensure compliance with DoD/MIL-SPEC/ITAR requirements for contract submissions.

Manage and grow Jumio's largest enterprise accounts by developing long-term strategies, driving revenue and retention, identifying expansion opportunities, coordinating cross-functional teams, and communicating value propositions to maximize customer satisfaction and account growth.

Lead fundraising activities for a pooled democracy fund: research and cultivate donors, manage donor pipeline and CRM, write and submit grant proposals and reports, project manage development workstreams, maintain calendar and fundraising materials, and support the Fund Director on strategy and stakeholder engagement.

Handles moderate-difficulty workers' compensation claims: investigates compensability, establishes reserves, manages medical bills, negotiates settlements, facilitates return-to-work, closes files, manages vendors, and mentors team members.