Operations Manager Jobs in Bellevue, WA

Own fleet-wide reliability and operations programs for a rapidly scaling AI cloud infrastructure platform. Establish reliability metrics, dashboards, OKRs, and success criteria; identify systemic gaps across compute, storage, networking, hardware, firmware, software, and operations; and lead cross-functional initiatives that improve fleet readiness, availability, utilization, and stability. Manage dependencies, risks, incident follow-ups, root cause actions, and executive communications while ensuring improvements scale with fleet growth.

Lead executive and internal communications for the COO, serving as a strategic advisor and shaping leadership narratives, messaging, and organizational alignment. Draft executive remarks, business updates, Q&As, video scripts, and employee communications; support speaking engagements and change communications; partner with Marketing and External Communications; establish communication planning processes; and measure employee engagement effectiveness across a distributed operations workforce.

Lead operational ownership and optimization of recurring, stored, and advanced authorization payment capabilities. Drive cross-functional programs, monitor payment KPIs, resolve partner escalations, analyze decline and authorization trends, and improve payment reliability, customer retention, and operational SLAs.

Own the financial, contractual, and procurement backbone for data center physical security. Manage OPEX/CAPEX budgets, forecasting, variance analysis, vendor contracting (MSA/SOW), procurement standards, RFPs, vendor performance, reporting/OKRs, and Rhythm of Business while partnering with Finance, Procurement, Legal, and security stakeholders to scale operations.

Manage partner platform onboarding and ongoing operations, set and track KPIs, develop SOPs and documentation, lead cross-functional projects, execute onboarding and integrations, and support incident investigations and resolution.

Lead operational ownership of Healthcare payments across in-clinic, digital, and recurring workflows. Define and improve payment KPIs, manage incidents and vendor SLAs, drive cross-functional launches and defect resolution, and build monitoring, runbooks, and executive reporting to reduce payment friction and cost while improving reliability and customer and care-team experience.

Lead strategic product launches through the go-to-market lifecycle, coordinating Marketing, Enablement, Product, data, analytics, and executive stakeholders. Establish launch governance, playbooks, readiness milestones, reporting, and standard operating procedures. Use performance metrics and product insights to optimize launch strategies, identify risks, align cross-functional teams, and drive adoption and growth.

Own the strategy, qualification frameworks, routing logic, handoffs, governance, and performance optimization for AI-assisted xDR capabilities. Lead cross-functional alignment across Marketing, Sales, xDR, Revenue Operations, and Sales Operations. Translate business requirements into workflow specifications, guide implementation across GTM platforms, measure funnel outcomes, and optimize AI-to-human engagement, routing, and pipeline progression.

Coordinates the embedded Product Operations portfolio across regions and domains, integrating roadmaps, resources, risks, dependencies, governance, and executive reporting. Partners with Product, Supply Chain, and Content teams to standardize processes, facilitate cross-functional reviews and scrum-of-scrums, ensure delivery quality, and manage risk mitigation. Serves as a liaison among internal teams, customers, and vendors while supporting communication, training, compliance, and consistent execution of physical and digital product initiatives.

Develop and implement advertising monetization strategies, execute and optimize campaigns, analyze product performance, manage platform configurations, maintain supply relationships, and communicate insights to internal and client-facing teams.

Lead end-to-end Americas benefits and leave operations, owning HRIS data integrity, vendor/TPA and carrier relationships, SLA-driven performance, LOA lifecycle, compliance, and employee experience. Manage and develop a team of benefits specialists, drive operational improvements and automation, and partner cross-functionally (Total Rewards, Payroll, Legal) while integrating AI tools to increase efficiency.

Serve as technology and AI strategist for a legal practice area: design and deliver low-code/no-code and AI solutions, own the practice technology roadmap, drive adoption, partner with IT/Legal Ops and vendors, gather requirements, manage cross-functional programs, and ensure measurable outcomes and stakeholder alignment.

Lead global HR Operations process excellence by diagnosing workflows, analyzing performance data, standardizing processes, managing improvement initiatives, and identifying automation and AI opportunities. Partner with HR leaders, platform teams, product owners, and regional stakeholders to implement operating model changes, improve service delivery, maintain process standards, and foster consistent ways of working across the organization.

Leads multiple Seller Marketplace operations workstreams by creating project plans, managing timelines, coordinating stakeholders, analyzing data, improving processes, allocating resources, and ensuring timely execution. The role develops solutions to enhance efficiency, reduce costs, and improve quality while maintaining compliance. It also includes coaching associates, managing performance, communicating recommendations, and driving continuous improvement across cross-functional teams.

Build and own Snowflake’s operational tooling strategy, roadmap, and internal business systems. Design workflow automation, AI agents, and GenAI workflows for staffing, forecasting, planning, anomaly detection, and reporting. Integrate PSA, CRM, planning, and BI systems while maintaining data integrity and governance. Drive tooling adoption, standards, optimization, and cross-functional alignment with operations, enterprise technology, and data teams.

Lead end-to-end execution of data center operations programs, owning roadmaps, milestones, and SOPs. Drive hardware logistics, rack integration, and facility readiness, remove bottlenecks, manage program health reporting, risk mitigation, and cross-functional coordination to ensure scalable, reliable infrastructure and deliver data-driven insights to leadership.

The Product Marketing Manager develops positioning, messaging, go-to-market strategies, campaigns, launch plans, and customer-facing content for complex aerospace, defense, and industrial solutions. The role translates technical capabilities into customer value, supports business development, enables internal teams, gathers market and competitive insights, and partners cross-functionally with engineering, commercial, implementation, and customer-facing teams. Travel of up to approximately 25% is expected.

Own execution, coordination, and governance for Data Center Operations business systems (DCIM, CMMS, ITSM/Jira, project controls). Translate operational pain points into product requirements, lead vendor selection and implementations, drive integrations and data quality, and manage change, training, adoption, reporting, and documentation. Serve as primary liaison between DC Ops and IT, Systems Engineering, and Enterprise Applications to ensure successful deployments and operational readiness across sites.

The Sr Staff Product Operations Manager will lead operational orchestration, investment intelligence, synthesis of ambiguity, and systems transformation for product lifecycle and GTM strategy.

Manage inbound lead intake, qualification, prioritization, assignment, and pipeline progression. Execute integrated B2B demand generation campaigns across digital, content, events, nurture, and account-based tactics. Coordinate stakeholders, maintain CRM data integrity and process governance, monitor lead-management SLAs, and report on pipeline creation, progression, and conversion. Use performance insights and test-and-learn methods to improve campaign effectiveness, execution quality, and demand-to-revenue conversion.

The Project Manager will manage traffic operations projects, develop client relationships, lead design projects, and ensure compliance with applicable standards.

Lead and grow a presales strategy and operations team to drive coverage models, quota/capacity planning, territory design, forecasting, process improvements, and cross-functional alignment. Act as a strategic partner to Global Presales leaders, deliver executive reporting and reviews, leverage data and automation (Salesforce, analytics, emerging AI) to scale operations and improve sales productivity.

Lead and scale global xDR sales operations: manage EMEA/APJ ops teams, partner with AMER leadership, own lead management, pipeline quality, forecasting, reporting, GTM execution, and Salesforce-driven systems improvements to enable data-driven decisions and operational consistency across regions.