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Top Customer Support Jobs in Memphis, TN
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.
Top Skills:
BlockchainCryptocurrencyRoi/Staking RewardsSelf-CustodyStakingWeb3
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
The Manager, CX Workforce Capacity will develop workforce strategies, manage a team, optimize staffing models, analyze performance, and enhance processes for the Customer Experience team.
Top Skills:
ExcelLookerPythonRSQLZendesk Wfm
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.
Automotive • Machine Learning • Robotics • Software • Transportation
The Senior Manager, Customer Operations will lead a team, ensure operational excellence, enhance customer experiences, and drive financial goals.
Top Skills:
AtlassianGoogle SuiteSlack
Manufacturing
Manage customer relationships and provide technical support in the Pulp & Paper industry. Ensure productivity and support growth opportunities. Monitor processes and report results.
Top Skills:
Business Management ToolsMS Office
New
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Energy • Utilities
CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.
Insurance • Financial Services
The Certificate Processor issues new and renewal certificates, provides customer service, processes documents, and communicates with stakeholders to deliver critical insurance information.
Top Skills:
Applied EpicCsr24ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Cloud • Software
The Head of Product Support will lead the Product Support organization, defining support strategies, building scalable systems, and enhancing customer experience while managing a team of support professionals.
Top Skills:
Ai-Enabled WorkflowsAPIsCloud PlatformsSupport Tooling
Healthtech • Telehealth
Conduct regular quality audits of calls, messages, and documentation; evaluate adherence to protocols; provide actionable feedback; identify patterns and gaps; verify SOP compliance; support performance and engagement initiatives to maintain high-quality operational workflows.
Automotive • Healthtech • Financial Services
The role involves providing high-level customer service, updating patient accounts, monitoring requests, and assisting IT with access issues.
Top Skills:
ExcelHospital DatabasesWord
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Top Companies in Memphis, TN Hiring Operations & Support Roles
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