Top Tech Jobs & Startup Jobs

Embed with Operations teams to understand workflows, identify bottlenecks, and translate needs into dashboards, reporting, and analytical frameworks. Build BI dashboards, integrate data from internal systems, optimize throughput, capacity, resourcing, and SLA performance, and partner with Tech and Engineering on productivity improvements. Train teams in data tools and self-service reporting while communicating insights to technical and non-technical stakeholders.

Leads product strategy and execution for AI training-data capabilities, including data collection, procurement, annotation, human-in-the-loop workflows, quality controls, and feedback systems. Partners with ML Engineering, operations, and subject matter experts to improve model accuracy, throughput, development speed, and cost. Establishes metrics, scales data pipelines, mentors product managers, and drives 0-to-1 initiatives across multiple collection sites.

Manage PSA’s APAC project portfolio, including 12 annual events, PSA Go expansion across regional markets, and special partnership initiatives. Responsibilities include vendor and contract management, event logistics, budgets, payments, staffing, partner training, cross-functional coordination, performance tracking, and post-event analysis. The role serves as a central contact for partners and internal teams and requires frequent travel across APAC, including weekends.

Deliver curriculum-based training to new Research Department hires, provide metric-based feedback, support workshops and curriculum development, and create training guides and lessons. The role also supports cross-department training, updates learning materials, contributes to continuous improvement, and assists expansion at new offices. This is an onsite position requiring strong communication, organization, attention to detail, and at least one year of Research Department experience.

The Employee Relations Partner investigates complex workplace issues, develops compliant HR policies, advises managers and employees, conducts training and workplace investigations, maintains case documentation, analyzes employee-relations trends, and supports a positive workplace culture. The role partners with HR, legal counsel, and leadership to resolve grievances and disputes fairly, including in unionized environments. This is an on-site position in Jersey City, New Jersey.

Leads and mentors the Customer Care Center team, resolves customer and claims issues, monitors turnaround times, improves responses, develops policies and procedures, supports portal efficiency initiatives with IT, tracks resolutions, and communicates company policies through phone, email, chat, and in-person interactions.

Handles customer inquiries, resolutions, adjustments, and account support for PSA. Collaborates with Operations to investigate issues, provide accurate information, update order spreadsheets, and escalate unresolved matters. The role requires strong communication, empathy, organization, problem-solving, and customer relations skills. It is full-time onsite in Santa Ana, California, Monday through Friday from 3:00 p.m. to 11:30 p.m., with occasional lifting of up to 40 pounds.

Own Beckett’s organic social presence, including content planning, publishing, community engagement, trend monitoring, and performance reporting. Develop educational and collector-focused content around sports cards, TCG, and collectibles; collaborate with internal experts and Creative; and identify timely opportunities across hobby conversations, events, and partnerships. The role is based in Plano and includes travel to card shows, industry events, and brand activations.

Provides customer support for PSA Vault and eBay teams through phone, email, social media, live chat, message boards, and in-person interactions. Resolves complaints, explains services and policies, sells memberships and supplies, follows up on issues, supports outbound retention campaigns, assists at trade shows, and provides general office support while meeting contact-center metrics.

Owns the end-to-end promotional lifecycle across digital and eCommerce platforms, including campaign planning, promotional calendar management, customer segmentation, execution, performance analysis, A/B testing, and optimization. Partners with marketing, CRM, legal, business operations, and analytics teams to measure incrementality, improve promotional effectiveness, and build scalable frameworks. This senior individual contributor also contributes to long-term growth and retention strategy.