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Drive PCGS growth across Hong Kong and APAC (ex-China) by identifying and converting dealers, collectors, and trade partners; increase submissions and average sale price; develop sales programs and pricing strategies; support marketing and events; track pipeline and market trends; partner with operations to improve service and customer experience.

As an Operations Associate, you'll handle mail sorting, item verification, quality control, invoicing, and shipping responsibilities while ensuring accurate processing of collectibles.

Lead and oversee daily eBay authentication operations, monitor performance metrics, coach and develop team members, manage inventory and mail processing, facilitate huddles, resolve conflicts, and ensure compliance with company policies and collector-first standards.

The Sales Director will oversee sales strategies and manage teams across the Asia-Pacific region while driving sales growth for collectibles.

Build and operate backend services, APIs, and frontend experiences for the Power Packs product. Work across the full SDLC on backend systems, frontend React/NextJS apps, integrations, observability, and documentation while collaborating with Product and Engineering to deliver scalable, production-quality features.

On-site IT support for the Tokyo office providing L1/L2 troubleshooting for hardware, software, networking, AV and conferencing. Manage tickets, document resolutions, offer end-user training, provide rotational after-hours on-call and white-glove support for executives, and collaborate with global IT to escalate complex issues.

The Shipping Clerk will verify, package, and ship outgoing packages for sports cards and coin submissions, ensuring order accuracy and customer service.

Physically review, identify, and classify sports and non-sports trading cards into the SGC specification database. Conduct research using trade magazines, books, and the internet. Communicate with internal divisions, manufacturers (Topps, Upper Deck, Panini), and customer service. Maintain accurate cataloging using Google Suite tools.

Lead design and delivery of onboarding and ongoing training for PSA Customer Care staff. Create and maintain curriculum, run training sessions, improve processes and documentation, support trainers and management, and measure training effectiveness.

As a Workplace Experience Associate, you'll manage reception, support office operations, assist visitors, and coordinate with executives while ensuring a welcoming environment.