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Manage, retain, and grow a portfolio of SMB merchants through consultative relationships, product adoption, upselling, and cross-functional collaboration. Act as merchant advocate, deliver business coaching, meet outcome-based growth and retention goals, and surface merchant insights to shape product.

Drive partner-led growth in Australia by owning partner marketing relationships, localising global playbooks, executing campaigns (events, digital, enablement, co-marketing), tracking performance, and managing industry and supplier partnerships to generate leads, self-onboards, and product attachments.

Manage, retain, and grow a portfolio of SMB merchants by building trusted relationships, driving product adoption and upsells, advocating merchant needs internally, and meeting outcome-based growth and retention goals through consultative outreach and cross-functional collaboration.

Outbound-focused Business Development Representative responsible for prospecting merchants via cold calls, email, and social selling, qualifying opportunities, managing a pipeline, meeting monthly quotas, and collaborating with Account Executives while developing sales skills and career growth.

The Strategic Account Manager is responsible for managing relationships with key Food & Beverage sellers, driving revenue growth through account management, providing technical solutions, and collaborating with cross-functional teams.

Own the full sales cycle for SMB merchants in Canada: convert inbound leads, prospect outbound, manage pipeline in Salesforce, collaborate with cross-functional teams, and consistently hit monthly and quarterly revenue targets while improving conversion and deal size.

Own the full outbound mid-market sales cycle: prospect, build pipeline, run discovery and demos, negotiate multi-product deals, and close new logo business while collaborating cross-functionally and maintaining accurate Salesforce forecasts to exceed monthly and quarterly revenue targets.

Lead a remote team of 10-12 Account Managers serving SMB Food & Beverage merchants to drive revenue expansion, software adoption, and churn reduction. Coach and develop the team through structured 1:1s, pipeline reviews, and performance cadences, partner cross-functionally to resolve escalations and surface merchant insights, support OKR execution and program improvements, and act as senior escalation for high-impact merchant situations. Moderate travel (~quarterly) required.

Lead and scale a Product Sales overlay team to drive adoption, expansion, and revenue for strategic products. Own commercial strategy, operating model, go-to-market plays, and cross-functional launch and enablement. Partner with AEs, AMs, Product, RevOps, and Marketing to prioritize opportunities, shape deal strategy, and deliver customer-facing executive engagement to maximize product penetration and outcomes.

Lead global referral and growth partnerships to drive seller acquisition. Define partnership strategy, source and negotiate complex commercial agreements, launch and scale integrations, manage C-level relationships, measure KPIs, and build a high-performing partnerships team across markets.