Top Tech Jobs & Startup Jobs

Supports the Sales and Operations Planning process through supply planning, data analysis, reporting automation, KPI tracking, and production scheduling coordination. Analyzes sales, inventory, forecast, capacity, and service-level data to identify deviations and recommend corrective actions. Partners with Operations, Sales, Customer Service, Production Planning, Warehousing, Transportation, and leadership to improve supply chain performance, customer experience, reporting practices, and cross-functional decision-making.

Develop and execute product category strategy, roadmaps, pricing, branding, marketing, and go-to-market plans. Own financial performance, profitability, market share, product mix, gross margins, and P&L objectives. Lead connected hardware and software experiences, consumer insights, business cases, product requirements, and cross-functional development teams. Partner with marketing, sales, and customer experience teams to deliver products, service strategies, operational improvements, and sustained customer engagement.

Leads lifecycle marketing strategy and execution across email and SMS, driving revenue, subscriptions, activation, retention, and reactivation. Owns CRM journey optimization, audience and data strategies, dashboards, testing, campaign deployment, landing pages, and AI-enabled process improvements. Partners cross-functionally with marketing and product teams while managing, developing, and motivating a high-performing team.

Provide daily customer support for myQ subscription services through email, phone, and Salesforce case management. Resolve billing, invoicing, account, and technical issues; handle escalated complaints; support sales, customer success, and care teams; track issue trends; and identify process improvements. Maintain inbox service levels, follow up with customers, support onboarding scalability, document workflows, and contribute to related projects while protecting confidential information.

Lead analytics efforts to design and analyze experiments, perform causal and exploratory analyses, develop and monitor KPIs, build dashboards, and translate insights into recommendations for product, marketing, and business stakeholders while mentoring analysts.

Lead and manage a cloud engineering team to design, build, and operate the myQ cloud platform. Own hiring, delivery, roadmap execution, automation, IaC, cost optimization, incident response, security compliance, and stakeholder communication while developing team members and ensuring a resilient, secure, and scalable cloud platform.

Design, implement, and optimize global cloud infrastructure and platforms for an IoT service. Lead platform improvement initiatives, automate infrastructure (IaC/GitOps), ensure observability and security, troubleshoot incidents, mentor SRE team members, and collaborate with executives, architects, and security stakeholders to execute the infrastructure roadmap.

Lead Data Scientist partners with business leaders to identify opportunities, design, develop, and deploy advanced analytics and ML solutions. Responsibilities include data preparation, modeling, feature engineering, delivering insights and visualizations, establishing standards, and directing associate data scientists, contractors, and consultants to produce measurable business value.

Lead channel and partner go-to-market strategy for video products: develop value propositions, drive cross-functional GTM planning, analyze channel performance, and align stakeholders to meet revenue and margin goals.

Design, develop, and maintain middleware components, APIs, and platform services for the myQ ecosystem. Lead and mentor 2–3 software engineers, coordinate Scrum delivery, review code, assess requirements, and collaborate with product, infrastructure, DevOps, firmware, database, and front-end teams. Create reusable cloud-based software, maintain CI/CD practices, contribute to architecture and design reviews, document technical solutions, and ensure compliance with security and data-protection standards.