Top Tech Jobs & Startup Jobs in Madison, WI
The Lead Technical Account Manager at NICE oversees the management and technical resolution for key accounts, ensuring exceptional customer service and technical support. This role involves addressing complex problems, expanding product usage, and maintaining strong customer relationships while staying updated on relevant technologies.
The Federal Account Executive is responsible for driving strategic business growth through closing sales, maintaining a robust sales pipeline, and building relationships with clients. This role involves achieving sales quotas, negotiating agreements, and collaborating with partners to identify and capitalize on new business opportunities.
The BI Strategist will manage and execute reporting and analysis projects, build and optimize dashboards in visualization platforms, and analyze large datasets to derive insights for clients. The role requires effective communication with clients and the ability to present findings clearly.
As a Senior Manual QA Support Engineer, you'll ensure quality standards in customer interactions through manual testing, assessing processes, bug tracking, and collaboration with teams to improve support quality and efficiency.
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The Partner Success Manager at Mercury will manage external partners and internal operations for the Partner Success team, driving new activations, overseeing project management, reporting analytics, and ensuring top-tier customer service across various teams. The role requires excellent communication and organizational skills in a fast-paced environment.
As a Software Engineer at Mercury, you will take ownership of projects, collaborate with designers and product leaders, and work on backend or full-stack development using Haskell, React, TypeScript, and Redux to create intuitive fintech products that enhance the customer experience.
As a Senior Customer Support Manager, you will lead the customer support team, ensuring timely responses to inquiries, enhancing customer satisfaction, and mentoring team members. Responsibilities include technical troubleshooting, performance metrics, and cross-functional collaboration to improve service delivery and customer experience.
The Field Operations Director supports protective operations for high-profile clients, providing security and logistical support in various environments. Responsibilities include readiness preparation, threat detection, and emergency planning. Flexibility and travel readiness are essential.
Outlier is seeking talented writers fluent in Portuguese from Portugal to assist in training generative AI models. Responsibilities include reading and classifying texts, writing short stories, and evaluating factual accuracy of AI-generated content.
This freelance position involves evaluating and providing feedback on German texts generated by AI models, writing short stories in Austrian German, and assessing the factual accuracy of AI-generated content. Flexible working hours allow authors to work at their convenience.
The freelance writer role involves reading Hebrew texts, rating AI-generated responses, and writing short stories in Hebrew. Writers will assist in training creative AI models using their expertise in the Hebrew language.
As a Software Engineer at Epsilon3, you will design and build web-based dashboards and tools for complex operations in aerospace. Your responsibilities include creating scalable systems, developing APIs, and enhancing software efficiency while ensuring a delightful user experience.
The Director of Sales Enablement at Revalize will oversee the design and deployment of the sales process and training programs to enhance sales performance. Responsibilities include strategy alignment, developing training programs, measuring performance metrics, collaborating with product and marketing for content creation, and managing the sales team’s learning journey, including onboarding and certification.
The Senior Director of Product Management leads product growth initiatives, drives strategic direction for product lines, manages product strategies, conducts market research, and builds high-performance product teams to align with business goals.
The Business Development Representative at Revalize is responsible for developing qualified prospects for the sales process through cold calling, nurturing referrals, managing marketing programs, and connecting with prospects to understand their needs. This role enhances prospecting efforts using various sales and marketing tools.
Seeking a trilingual Customer Success Associate fluent in Spanish, Portuguese & English with 2-5 years of experience in a call center environment. Responsibilities include responding to customer inquiries, documenting interactions, ensuring adherence to company policies, and collaborating with the Customer Success Manager.
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